Legal Intake Specialist (Spanish Bilingual)

BruntWork; Argentina; Remote; ARS 46,593,000 - 67,771,000; Full time

Benefits offered by this job

Permanent remote work

Health Insurance Coverage

Job summary

BruntWork is seeking a detail-oriented bilingual Legal Intake Specialist to conduct intake interviews in English and Spanish for employment and personal injury matters. This remote role screens high-volume leads, gathers case information, and documents details in our case management system while explaining legal processes to potential clients during PST shifts.

You will work with the intake coordinator and in-house legal team, scheduling follow-ups and handling a portion of 2,500+ monthly leads

Qualifications

• Previous experience in employment intake is a must.
• Fluent bilingual communication in English and Spanish.
• Previous experience in legal intake or client-facing roles.
• Strong verbal communication skills with a neutral accent.
• Experience handling high-volume client interactions.
• Ability to work independently with minimal supervision.
• Proficiency with phone systems and basic computer applications.

Responsibilities

• Conduct comprehensive intake interviews with potential clients in English and Spanish.
• Gather detailed information about employment and personal injury cases.
• Screen and qualify leads to determine case viability and fit.
• Document client information accurately in case management systems.
• Handle high-volume inbound calls during assigned shifts.
• Provide initial consultation and explain legal processes to potential clients.
• Schedule follow-up appointments and coordinate with in-house legal team.

Skills

Bilingual English/Spanish

Legal intake experience

High-volume client interactions

Independent work

Phone systems proficiency

Education

Law degree or legal education background

Tools

Case management software

Job description

Our client is seeking a detail-oriented Bilingual Legal Intake Specialist to conduct comprehensive intake interviews in both English and Spanish for potential employment law and personal injury clients. In this remote position, you will screen and qualify high-volume inbound leads, gather case information, and accurately document details in our case management system. Working as part of a collaborative team, you will explain legal processes to prospective clients and schedule follow-up appointments with our in-house legal group. This role requires strong communication skills, legal knowledge or education, and the ability to work independently during assigned PST shifts. This includes reporting to the intake coordinator and collaborating with the in-house legal team, as well as handling a portion of 2,500+ monthly leads remotely from Latin America.

Schedule

1st slot Mon - Fri 8:00 am to 4:00 pm PST and

2nd slot Mon to Fri 4:00 pm to 12:00 am PST

(40 work hours per week)

Responsibilities

• Conduct comprehensive intake interviews with potential clients in both English and Spanish
• Gather detailed information about employment law and personal injury cases
• Screen and qualify leads to determine case viability and fit
• Document client information accurately in case management systems
• Handle high-volume inbound calls during assigned shifts
• Provide initial consultation and explain legal processes to potential clients
• Schedule follow-up appointments and coordinate with in-house legal team

Requirements

• Previous experience in employment intake is a must.
• Fluent bilingual communication skills in English and Spanish
• Previous experience in legal intake or client-facing roles
• Strong verbal communication skills with a neutral accent
• Experience handling high-volume client interactions
• Ability to work independently with minimal supervision
• Proficiency with phone systems and basic computer applications

Qualifications

• Background in employment law and personal injury law preferred
• Law degree or legal education background strongly preferred

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible locations