Leasing and Tenant Services Specialist

Hire Hangar, Inc.; Argentina; Remote; ARS 68,215,000 - 98,533,000; Full time

Job summary

Hire Hangar, Inc. is seeking a proactive Leasing and Tenant Services Specialist to support leasing operations and tenant experience across a US residential portfolio. This remote role focuses on occupancy, timely maintenance, and tenant communication.

You will handle inquiries, showings, lease documents, renewals, rent follow-up, and coordinate maintenance with vendors. US property management experience and familiarity with AppFolio, Buildium, Yardi or similar is essential.

Qualifications

• 1+ years of leasing or property management in the US residential market.
• Experience with US leasing practices and rental agreements.
• Remote-work experience with collaboration tools required.

Responsibilities

• Handle inbound leasing inquiries, schedule showings, guide applicants.
• Prepare lease agreements, renewals, and related docs.
• Monitor rent collection and address delinquencies.
• Coordinate maintenance with vendors and track status.
• Maintain tenant records and provide updates to owners.
• Support move-in/move-out activities and inspections.
• Ensure accurate data in property management systems.

Skills

Leasing operations

Tenant relationships

Remote collaboration

US property management

Vendor coordination

Tools

AppFolio

Buildium

Yardi

Propertyware

Google Workspace

Slack

Zoom

Asana

Trello

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career. Job Title: Leasing and Tenant Services Specialist (US Property Management) Location: Remote Time Zone: US Time Zones (EST–PST) Role Overview We are looking for a proactive and tenant-focused Leasing and Tenant Services Specialist to support leasing operations and tenant experience across a US residential portfolio. This role is central to keeping occupancy rates high, tenants satisfied, and properties well-maintained. You will handle everything from leasing inquiries and lease renewals through to maintenance coordination and rent follow-up. Prior hands-on experience working in US property management is essential — candidates without this background will not be considered.

Key Responsibilities

• Handle inbound leasing inquiries, schedule showings, and guide prospective tenants through the application process
• Prepare and manage lease agreements, renewals, and related documentation
• Monitor rent collection, identify delinquencies, and follow up with tenants on outstanding balances
• Coordinate and track maintenance and repair requests, ensuring timely resolution through vendor management
• Build and maintain strong tenant relationships, addressing concerns and resolving issues efficiently
• Manage move-in and move-out coordination including walkthroughs, inspections, and deposit tracking
• Maintain up-to-date tenant records, lease files, and property data within property management systems
• Provide regular updates to property owners on occupancy, maintenance status, and tenant matters

Required Qualifications

• 1+ years of leasing or property management experience within the US residential real estate market
• Demonstrated experience across leasing, rent collection, tenant communication, and maintenance coordination
• Working knowledge of US leasing practices, rental agreements, and tenant management processes
• Experience using US property management platforms such as AppFolio, Buildium, Yardi, or similar
• Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US-based companies. Applications without this experience will not be considered.

Preferred Qualifications

• Experience in leasing for multi-family or single-family residential portfolios in the US
• Knowledge of US fair housing laws and tenant rights regulations
• Familiarity with online listing platforms such as Zillow, , or similar
• Spanish language proficiency

Tools & Technology

• AppFolio, Buildium, Yardi, Propertyware, or similar
• Google Workspace
• Slack, Zoom
• Zillow, , or similar listing platforms
• Task and project management tools (Asana, ClickUp, Trello)