Leasing Coordinator

CS Outsource; Comisión de Fomento de Perú; Remote; ARS 614,000 - 837,000; Full time

Job summary

CS Outsource is seeking a motivated Leasing Specialist to manage the leasing process from inquiry to move‑in for residential properties. You will qualify prospective tenants, coordinate showings, and prepare lease documents while maintaining accurate CRM records.

Ideal candidates have 2+ years in leasing or real estate, strong English communication, and experience with leasing software. This is a remote role with cross‑functional teamwork and performance reporting.

Qualifications

• 2+ years of leasing or property management experience.
• Strong English written and verbal communication.
• Experience with CRM and leasing software is preferred.

Responsibilities

• Respond promptly to tenant inquiries via multiple channels.
• Qualify prospects and coordinate showings and tours.
• Process applications and coordinate screening and leases.
• Prepare lease agreements and move‑in documentation.
• Maintain CRM records and report leasing metrics.

Skills

English communication

Sales skills

Customer service

Time management

Independent worker

Remote work

Tools

CRM systems

Google Workspace

Microsoft Office

Job description

We are looking for a motivated and detail-oriented Leasing Specialist to manage the leasing process from initial prospect inquiry through move-in. The ideal candidate will have strong communication and organizational skills, experience in residential real estate or property management, and the ability to effectively convert leads into qualified tenants.

Key Responsibilities

• Respond promptly to prospective tenant inquiries via phone, email, SMS, and leasing platforms.
• Qualify prospective tenants based on property requirements, rental criteria, and availability.
• Schedule and coordinate property showings, virtual tours, and follow-ups.
• Conduct property tours and clearly communicate property features, pricing, policies, and lease terms.
• Manage leasing leads through the CRM and maintain accurate records of prospect interactions.
• Follow up consistently with prospects to maximize lead conversion and occupancy.
• Process rental applications and coordinate screening, verification, and required documentation.
• Prepare and coordinate lease agreements, renewals, and move-in documentation.
• Communicate with applicants, tenants, property managers, and internal teams throughout the leasing process.
• Coordinate move-in dates, deposits, utilities, keys, and other onboarding requirements.
• Monitor available units and ensure listings have accurate pricing, photos, descriptions, and availability.
• Assist with lease renewals and identify opportunities to reduce vacancy and improve retention.
• Ensure leasing activities comply with company policies and applicable fair housing and rental regulations.
• Provide regular updates and reports on leads, applications, conversions, occupancy, and leasing performance.

Requirements

• 2+ years of experience in leasing, property management, real estate, or a related field.
• Strong understanding of the residential leasing process.
• Excellent written and verbal English communication skills.
• Strong sales, negotiation, and customer service abilities.
• Highly organized with excellent follow-up and time-management skills.
• Comfortable handling multiple prospects and applications simultaneously.
• Experience with CRM, property management, or leasing software.
• Proficiency with Google Workspace, Microsoft Office, or similar productivity tools.
• Ability to work independently in a remote or fast-paced environment.
• Knowledge of fair housing regulations and local leasing requirements is preferred.

Preferred Experience

• Experience with platforms such as AppFolio, Buildium, Propertyware, Yardi, Rent Manager, or similar PMS/CRM systems.
• Experience managing online rental listings and lead-generation platforms.
• Previous experience working with U.S. residential properties.
• Strong understanding of leasing KPIs such as lead-to-tour, tour-to-application, application-to-lease, and occupancy rates.