Client-Focused Trading Services Analyst

JPMorgan Chase; Buenos Aires; On-site; ARS 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Generous vacation

Medical coverage for you and family

Employee Assistance Program

Wellness programs

Language classes

Mentorship programs

Employee discounts in Buenos Aires

Job summary

J.P. Morgan in Buenos Aires seeks a proactive Operations professional to handle daily analytical tasks, improve processes, and coordinate with internal teams to deliver exceptional client service.

You will be involved in understanding current flows, partnering with infrastructure groups, and ensuring timely responses to client inquiries. The role requires advanced English, strong communication, and a results-driven mindset in a fast-paced environment.

Qualifications

• Advanced English and clear communication for collaboration and escalation.
• Strong team player who works in dynamic, pressurized environments.
• Ability to work independently and with cross-functional teams.
• Sense of urgency, accountability and ownership of issues until resolution.
• Experience in customer service or support-focused roles is mandatory.

Responsibilities

• Understand and map current process flows and how systems link together.
• Partner with internal teams to enable a one-team approach.
• Ensure client service delivery standards and timelines are met.
• Investigate queries from internal/external clients and provide timely solutions.
• Complete projects and ad hoc requests to satisfy client and business needs.
• Serve as the day-to-day point of contact for client queries, coordinating with relevant teams.

Skills

Advanced English

Client-focused

Team collaboration

Problem solving

Ownership

Job description

J.P. Morgan in Buenos Aires seeks a proactive Operations professional to handle daily analytical tasks, improve processes, and coordinate with internal teams to deliver exceptional client service.

You will be involved in understanding current flows, partnering with infrastructure groups, and ensuring timely responses to client inquiries. The role requires advanced English, strong communication, and a results-driven mindset in a fast-paced environment.