Key Account Lead

PayJoy; Comisión de Fomento de Perú; On-site; ARS 100,652,000 - 139,364,000; Full time

Benefits offered by this job

Health insurance for employee and/ or

Phone, headphones, home office finance

30 days of vacation

USD 2,000 annual co-working and travel

USD 2,000 annual professional develop

Catered Lunches

Job summary

PayJoy, Inc in Argentina is seeking a Key Account Lead to promote and grow strategic partnerships, ensuring high customer satisfaction and profitable account growth.

You will develop trust with major clients, understand their needs, and coordinate with internal teams to deliver tailored solutions, resolve issues, and report progress to stakeholders.

Qualifications

• Bachelor's degree in Business, Commercial, Marketing, Finance, or related field.
• Minimum 2 years in commercial account management, fintech or related industries.
• Advanced Excel and Google Tools proficiency.
• Strong customer management with proven retention and growth.
• Excellent communication, negotiation and data analysis skills.

Responsibilities

• Develop trust relationships with major clients to prevent them turning to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand relationships by proposing solutions that meet objectives.
• Serve as the communication link between key customers and internal teams.
• Resolve issues and complaints to maintain trust.
• Prepare regular reports of progress and forecasts using key account metrics.

Skills

Customer management

Communication

Negotiation

Data analysis

Education

Bachelor's degree in Business, Commercial, Marketing, Finance, or related field

Tools

Advanced Excel

Google Tools

CRM software

Job description

The Key Account Lead will be responsible for promoting, building and maintaining strong relationships with key partners by achieving high levels of customer satisfaction and designing strategies aimed at driving account growth and profitability.

Key Responsibilities

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Qualifications

• Bachelor's degree in Business, Commercial, Marketing, Finance, or related field.
• Minimum of 2 years of experience in commercial account management preferably in fintech, telecom operator, OEM, Key phone distributors, financial services, or related fields.
• Advanced Excel Knowledge and Google tools.
• Strong customer management skills with a proven track record of successful customer retention and growth.
• Excellent communication, persuasion, and negotiation skills, as well data analysis for strategic decision-making, proactive problem-solving.
• Ability to work independently and collaboratively in a continuous change and the dynamic market environment, delivering quick and effective results and solution

Benefits

• Health insurance for the employee and immediate family members.
• Financing for a phone, headphones, home office equipment, and wellness benefits.
• 30 days of vacation.
• $2,000 USD annual co-working and travel benefit.
• $2,000 USD annual professional development benefit.
• Catered Lunches