IT Support Specialist (On-Site Moreno)

Evolution; Buenos Aires; Presencial; ARS 41.858.518 - 62.787.777; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Full training and growth opportunities

Professional and personal development

Descripción de la vacante

Evolution is seeking an IT Specialist to maintain in-house technology and studio assets in Buenos Aires. The role involves troubleshooting hardware/software issues, training Technical Operations teams, and ensuring optimal performance of various technologies. Candidates should have 1+ years of relevant experience, be familiar with Microsoft and Linux systems, and have effective communication skills in English. The position offers competitive salary and growth opportunities as part of a dynamic team.

Formación

• 1+ years’ experience in installing and troubleshooting Microsoft Windows OS and Linux OS.
• Experience deploying and maintaining servers and network equipment.
• Previous experience working in a similar setting preferred.

Responsabilidades

• Identify and deliver required hardware and software service levels.
• Provide training to the Technical Operations Team.
• Troubleshoot studio and network hardware.

Conocimientos

Installing and troubleshooting Microsoft Windows OS

Troubleshooting Linux OS

CCTV camera knowledge

Cable running and termination

Effective communication in English

Herramientas

Wireshark

Fluke Meter

Multimeter

Descripción del empleo

Evolution is a world‑leading B2B provider of video‑streamed Live Dealer gaming, committed to deliver a unique and flawless gameplay across multiple platforms through revolutionary product innovation. Firmly rooted in our values: ALIVE, do RIGHT and work TOGETHER, we are on a quest to lead the way in an industry that pioneers technical solutions and pushes the limits of online user experience.

Our services have won multiple industry awards, including "Live Casino Supplier of the Year" at the 2019 EGR B2B Awards for nine consecutive years and "Casino Content Provider of the Year" in the 2019 EGR North America Awards.

Evolution Gaming Group AB (publ) was founded in 2006 and is listed on the Swedish stock exchange Nasdaq. Today, about 6,000 people work in the company’s 12 sites across the U.S., Malta, Latvia, Georgia, Holland, Canada, Estonia, the U.K. and Sweden.

Job Description

The IT Specialist is responsible for assembling and maintaining in‑house technology equipment and studio assets, installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software, and equipment while ensuring optimal performance.

Responsibilities

• Identify and deliver required hardware and software service levels according to company policies.
• Provide hands‑on assistance to the Technical Operations team as needed and relay IT‑related advice/recommendations.
• Provide training to the Technical Operations Team and other relevant personnel as determined by Management.
• Become highly familiar with all TechOps‑related gear, components, procedures, nomenclature, systems, etc., and remain up to date on relevant new technologies and developments.
• Install, configure, test, maintain, monitor, and troubleshoot studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, along with associated end‑user software and networking software products.
• Perform on‑site analysis, diagnosis, and resolution of hardware/software problems for a variety of studio and network devices.
• Assist in the adaptation and incorporation of A/V hardware into studio environments.
• Receive and respond to incoming calls, tickets, and/or e‑mails regarding hardware problems.
• Document instances of hardware failure, repair, installation, and removal via the ticketing system.
• Replace colleagues during their vacations, sick leave, and other absences.
• Be aware of and follow regulations (Gaming Regulations, Evolution Policies, Fire Codes, etc.).
• Perform other duties, as requested by the Local Technical Operations Manager or Technical Operations IT Manager North America, that relate to this position.
• Perform technical quality assurance tasks.
• Ensure the ability to accurately fulfil direct management orders and work tasks.
• Work both independently and within a team.

Qualifications

• 1+ years’ experience in installing and troubleshooting Microsoft Windows OS, Linux OS, and desktop hardware; experience deploying and maintaining servers and network equipment (or a relevant combination).
• 6 months experience with POE devices, such as CCTV cameras (desired).
• 6 months experience running and terminating cable, such as Cat6, Cat5, coaxial, etc. (desired).
• 6 months experience working in an Active Directory environment with system tools such as Wireshark, Fluke Meter, Multimeter, and other low‑voltage tools (or a similar combination).
• Effective communication in English, both written and oral.
• Previous experience working in a similar setting preferred.
• Must be able to obtain a gaming license.
• Willingness and ability to travel occasionally (within South America and abroad).
• Ability to work in a deadline‑based environment.
• Ability to use common hand and power tools.
• Ability to lift up to 30 kg.

Benefits

• Competitive salary
• Full training and growth opportunities
• Professional and personal development – the role can grow in responsibility for the right person

Job Type: Full‑time

Location: On‑site at Moreno, Bingo Moreno, Av. Victorica 946, B1744BWW Moreno, Provincia de Buenos Aires