IT Asset & Procurement Operations Associate

Firstbase; Buenos Aires; Híbrido; ARS 800.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15 paid working days PTO plus localhol

Comprehensive medical coverage for you

Wellness activity reimbursement

English lessons

Global and local events participation

Hybrid schedule: 1 onsite day/week, 4远

Descripción de la vacante

Firstbase, an AppDirect subsidiary, is seeking an ITAD Operations Associate to join our Global Operations team. You will serve as the Control Tower for IT Asset Disposition workflows, managing financial data, FMV estimates, and cross-functional coordination with warehouse, finance, and customer teams.

You will work across Google Sheets, Parabola, Slack, and Retool to automate repeatable processes, own reconciliation, and drive timely action.

Formación

• Experience auditing, billing operations, data analysis or logistics coordination.
• Strong Google Sheets skills including pivot tables and lookups.
• Excellent written and verbal English communication via Slack and email.

Responsabilidades

• Oversee all ITAD processing workflows, working with warehouses and external partner facilities to ensure timely execution of shipments and processing tasks.
• Assign and monitor ITAD action queues for warehouse teams, ensuring steps are followed per SOPs (labeling, COD uploads, grading, etc.).
• Review and ingest data destruction reports and settlement reports from resale partners into internal systems for reporting and audit trails.
• Gather FMV pricing data from secondary market platforms, trade-in partners, and historical resale reports
• Maintain and enrich our internal database of FMV estimates per device to power in-app price displays for customers.
• Run reports to surface estimated resale value (FMV) of aging devices to customers and drive timely action.Reconcile device-level and order-level ITAD revenue reports with actual bank deposits to enable accurate credit memo issuance.
• Collaborate with Finance to own the end-to-end credit issuance workflow.
• Investigate and resolve financial discrepancies with vendor partners based on reconciliation findings.
• Own financial reporting for the ITAD program, including revenue and gross margin reporting.
• Act as the primary point of contact between Operations, Customer Success, and Warehouse teams for all ITAD-related workflows.

Conocimientos

Google Sheets

Data analysis

Auditing

Billing operations

Logistics coordination

English communication

SOPs

Herramientas

Parabola

Retool

Slack

Descripción del empleo

Firstbase, an AppDirect subsidiary, is seeking an ITAD Operations Associate to join our Global Operations team. You will serve as the Control Tower for IT Asset Disposition workflows, managing financial data, FMV estimates, and cross-functional coordination with warehouse, finance, and customer teams.

You will work across Google Sheets, Parabola, Slack, and Retool to automate repeatable processes, own reconciliation, and drive timely action.