ISV Program Operations Manager

Cognizant Technology Solutions Corporation; Buenos Aires; A distancia; ARS 138.361.000 - 184.482.000; Jornada completa

Descripción de la vacante

Cognizant Technology Solutions Corporation is seeking an ISV Program Operations Manager to drive partnerships through operational excellence, co-sell program management, financial governance, and stakeholder engagement.

You will oversee 150+ ISV partners, manage sales opportunities, deal registrations, and partner onboarding. The role includes Salesforce reporting, data integrity, and performance reviews to support growth.

Formación

• Bachelor's degree required; Master's degree preferred.
• 6+ years of experience in ISV Partner Program Management, Partner Operations, Sales Operations, or related functions.
• Experience managing complex stakeholder relationships across internal and external organizations.
• Strong understanding of software sales cycles, partner ecosystems, and cloud-based business models.
• Experience with Salesforce opportunity management, reporting, analytics, and operational processes.

Responsabilidades

• Manage a portfolio of 150+ ISV partners, supporting co-sell motions and initiatives that drive Google Cloud consumption and business growth.
• Facilitate collaboration between ISV partners and internal sales teams by managing sales opportunities, deal registrations, and partner onboarding activities.
• Oversee Salesforce opportunity management, reporting, analytics, and data integrity to support business objectives and decision-making.
• Conduct financial analysis and operational reviews, including attainment validation, contract compliance reviews, compensation-related processes, and performance reporting.
• Drive customer success and program adoption through stakeholder support, ticket management, training initiatives, process improvements, and change management efforts.

Conocimientos

Stakeholder management

Sales operations

Analytical thinking

Communication

Organizational skills

Educación

Bachelor's degree

Master's degree

Herramientas

Salesforce

BI dashboards

Data analytics tools

Descripción del empleo

ISV Program Operations Manager

About the role

As an ISV Program Operations Manager, you will make an impact by driving the success of Independent Software Vendor (ISV) partnerships through operational excellence, co-sell program management, financial governance, and stakeholder engagement. You will be a valued member of the partner operations team and work collaboratively with ISV partners, sales teams, finance stakeholders, and cross-functional business leaders to accelerate revenue growth and enhance partner success.

In this role, you will:

• Manage a portfolio of 150+ ISV partners, supporting co-sell motions and initiatives that drive Google Cloud consumption and business growth.
• Facilitate collaboration between ISV partners and internal sales teams by managing sales opportunities, deal registrations, and partner onboarding activities.
• Oversee Salesforce opportunity management, reporting, analytics, and data integrity to support business objectives and decision-making.
• Conduct financial analysis and operational reviews, including attainment validation, contract compliance reviews, compensation-related processes, and performance reporting.
• Drive customer success and program adoption through stakeholder support, ticket management, training initiatives, process improvements, and change management efforts.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Support Hours: CST/PST time zones

What you need to have to be considered

• Bachelor's degree required; Master's degree preferred.
• 6+ years of experience in ISV Partner Program Management, Partner Operations, Sales Operations, or related functions.
• Experience managing complex stakeholder relationships across internal and external organizations.
• Strong understanding of software sales cycles, partner ecosystems, and cloud-based business models.
• Experience with Salesforce opportunity management, reporting, analytics, and operational processes.
• Demonstrated ability to solve complex business problems, manage escalations, and deliver results in ambiguous environments.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational, prioritization, and attention-to-detail skills.
• Ability to work independently and effectively in a fast-paced, dynamic environment.

These will help you stand out

• Experience working within software, SaaS, cloud, or technology organizations.
• Knowledge of Google Cloud partner programs and co-sell motions.
• Experience managing business intelligence dashboards and data-driven decision-making.
• Familiarity with financial operations, attainment processes, contract reviews, and compensation programs.
• Experience creating training materials, enablement content, and leading virtual or in-person training sessions.
• Exposure to process automation, scripting, and data integration between business systems.