Drive The Future Program For Students - Operations (Part Time)

Jpmorganchase; Buenos Aires; Remote; ARS 138,361,000 - 199,855,000; Full time

Job summary

Jpmorganchase is seeking an ISV Program Operations Manager to drive partner success through operational excellence, co-sell program management, and financial governance. You will collaborate with ISV partners, sales, finance, and cross-functional leaders to accelerate revenue growth.

Responsibilities include managing 150+ ISV partners, overseeing Salesforce opportunity management, reporting, and data integrity, plus driving process improvements and training to enable scalable partner programs.

Qualifications

• 6+ years of experience in ISV Partner Program Management, Partner Operations, Sales Operations, or related functions.
• Experience managing complex stakeholder relationships across internal and external organizations.
• Strong understanding of software sales cycles, partner ecosystems, and cloud-based business models.
• Experience with Salesforce opportunity management, reporting, analytics, and operational processes.
• Demonstrated ability to solve complex business problems, manage escalations, and deliver results in ambiguous environments.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational, prioritization, and attention-to-detail skills.
• Ability to work independently and effectively in a fast-paced, dynamic environment.

Responsibilities

• Manage a portfolio of 150+ ISV partners, supporting co-sell motions and initiatives that drive Google Cloud consumption and business growth.
• Facilitate collaboration between ISV partners and internal sales teams by managing sales opportunities, deal registrations, and partner onboarding activities.
• Oversee Salesforce opportunity management, reporting, analytics, and data integrity to support business objectives and decision-making.
• Conduct financial analysis and operational reviews, including attainment validation, contract compliance reviews, compensation-related processes, and performance reporting.
• Drive customer success and program adoption through stakeholder support, ticket management, training initiatives, process improvements, and change management efforts.

Skills

Stakeholder mgmt

Sales operations

Salesforce

Problem solving

Communication

Organization

Independent work

Education

Bachelor's degree

Master's degree

Tools

Salesforce

BI dashboards

Job description

ISV Program Operations Manager

About the role

As an ISV Program Operations Manager, you will make an impact by driving the success of Independent Software Vendor (ISV) partnerships through operational excellence, co-sell program management, financial governance, and stakeholder engagement. You will be a valued member of the partner operations team and work collaboratively with ISV partners, sales teams, finance stakeholders, and cross-functional business leaders to accelerate revenue growth and enhance partner success.

In this role, you will:

• Manage a portfolio of 150+ ISV partners, supporting co-sell motions and initiatives that drive Google Cloud consumption and business growth.
• Facilitate collaboration between ISV partners and internal sales teams by managing sales opportunities, deal registrations, and partner onboarding activities.
• Oversee Salesforce opportunity management, reporting, analytics, and data integrity to support business objectives and decision-making.
• Conduct financial analysis and operational reviews, including attainment validation, contract compliance reviews, compensation-related processes, and performance reporting.
• Drive customer success and program adoption through stakeholder support, ticket management, training initiatives, process improvements, and change management efforts.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Support Hours: CST/PST time zones.

What you need to have to be considered

• Bachelor's degree required; Master's degree preferred.
• 6+ years of experience in ISV Partner Program Management, Partner Operations, Sales Operations, or related functions.
• Experience managing complex stakeholder relationships across internal and external organizations.
• Strong understanding of software sales cycles, partner ecosystems, and cloud-based business models.
• Experience with Salesforce opportunity management, reporting, analytics, and operational processes.
• Demonstrated ability to solve complex business problems, manage escalations, and deliver results in ambiguous environments.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational, prioritization, and attention-to-detail skills.
• Ability to work independently and effectively in a fast-paced, dynamic environment.

These will help you stand out

• Experience working within software, SaaS, cloud, or technology organizations.
• Knowledge of Google Cloud partner programs and co-sell motions.
• Experience managing business intelligence dashboards and data-driven decision-making.
• Familiarity with financial operations, attainment processes, contract reviews, and compensation programs.
• Experience creating training materials, enablement content, and leading virtual or in-person training sessions.
• Exposure to process automation, scripting, and data integration between business systems.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.