Implementation Consultant Ii

Sovos Latinoamérica; San Miguel de Tucumán; On-site; ARS 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Meal Vouchers

Gym Subsidy

Parental Leave

Job summary

Sovos is seeking an Implementation Consultant II in Argentina to guide clients through onboarding and configuration for large-scale implementations. You will coordinate with cross-functional teams to deliver robust solutions and ensure a smooth handoff at project completion.

Responsibilities include leading client workshops, training, and mentoring teammates, while leveraging AI tools to streamline workflows and improve delivery efficiency.

Qualifications

• Experience in client implementation and project management.
• Strong knowledge of tax rules and processes related to the product market.
• Excellent written and verbal English communication; ability to explain complex concepts to diverse audiences.

Responsibilities

• Serve as the primary contact for large, complex client implementations, managing project plans, risks, and issue resolution from kickoff to transition.
• Collaborate with cross-functional teams to complete configuration tasks and deliver solution architecture documentation for long-term support.
• Prepare and manage detailed project plans across multiple initiatives, balancing scope, schedule, and quality with stakeholder alignment.
• Lead working sessions with clients to design technology solutions and ensure a documented handoff after implementation.
• Provide training, coaching, and mentoring to clients and teammates to support continuous improvement.
• Identify and implement process improvements across tools, templates, and workflows to strengthen onboarding experience.
• Leverage AI tools and emerging technologies to streamline configuration workflows and enhance project delivery efficiency.

Skills

Client implementation

Project management

Tax rules knowledge

English communication

AI tools

Job description

SOVOS

Implementation Consultant II

Sovos·Full-Time·Argentina

Build Your Future With Us

The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence– and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.

Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.

The Role

At Sovos, we're looking for an Implementation Consultant II to guide clients through onboarding and configuration, managing projects from kickoff through successful handoff. You'll work with complex, large-scale implementations and collaborate across teams to deliver exceptional client experiences.

More Specifically, You Will

• Serve as the primary point of contact for large, complex client implementations, managing project plans, risks, and resolution of issues from kickoff through transition.
• Collaborate with cross-functional teams to complete configuration tasks and deliver thorough solution architecture documentation that supports clients long-term.
• Prepare and manage detailed project plans across multiple initiatives, balancing scope, schedule, and quality while keeping stakeholders informed and aligned.
• Lead dynamic working sessions with clients to design technology solutions for business challenges, ensuring a seamless and documented handoff after implementation.
• Provide training, coaching, and mentoring to both clients and teammates, supporting continuous improvement during peak processing times and beyond.
• Identify and implement process improvements across tools, templates, and workflows to strengthen the customer onboarding experience.
• Leverage AI tools and emerging technologies to streamline configuration workflows and enhance project delivery efficiency.

What You Bring to Sovos

• You've built solid experience in client implementation, project management, or a related discipline.
• You bring strong knowledge of tax rules and processes relevant to the product market you'll be supporting.
• You have excellent time management, organizational, and decision-making skills with the ability to juggle multiple priorities.
• You communicate clearly and effectively in English, both written and verbal, and can explain complex concepts to diverse audiences.
• You're comfortable working with AI-assisted tools and workflows to improve configuration and delivery outcomes.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.

The Process

We believe in a transparent and comprehensive hiring process. Here's what you might expect:

1. 1 Pre-Employment Assessment Regionally specific assessments we use to mitigate bias and give every applicant a fair shot.
2. 2 Video Interview A chance to meet as many qualified applicants as possible and get to know you beyond your resume.
3. 3 Meeting with a Recruiter A conversation to talk through the role, your experience, and your goals.
4. 4 Live Interviews with the Hiring Team Meet the people you'll work with and dig into the day-to-day of the role.

Life at Sovos

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Global Mentoring Programs
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Comprehensive Health Insurance
• Life Insurance
• Monthly Meal Vouchers
• Gym Membership Subsidy

Equal Opportunity Employer

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.

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