Implementation Consultant I

Sovos; San Miguel de Tucumán; On-site; ARS 600,000 - 900,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

Life Insurance

Monthly Meal Vouchers

Gym Membership Subsidy

Job summary

Sovos is hiring an Implementation Consultant I to guide new clients through onboarding, from kickoff to go-live. You’ll manage plans, run configurations, deliver training, and ensure smooth handoffs to support teams, while strengthening client relationships.

The role emphasizes collaboration, process improvement, and leveraging AI tools to enhance efficiency in tax software implementations. Strong English communication is essential.

Qualifications

• Bachelor's degree or equivalent experience, highly preferred.
• Experience in service-related roles with client management is a plus.
• Foundational understanding of tax software or SaaS implementations is beneficial.

Responsibilities

• Serve as primary contact for clients during implementation, managing plans and timelines.
• Complete configuration tasks and document setup details for long-term success.
• Lead collaborative sessions to translate business logic into technical specs.
• Provide training and ensure smooth transitions to support teams.
• Leverage AI tools to improve onboarding workflows and reporting.
• Maintain post-implementation service activities during peak periods.

Skills

Project management

Client relationship management

English communication

Time management

Multitasking

AI-assisted workflows

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

Project management tools

AI platforms

Job description

• Full-Time
• Argentina

Implementation Consultant I – Sovos SOVOS

• Full-Time
• Argentina

Build Your Future With Us

The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.

Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.

The Role

At Sovos, we're looking for an Implementation Consultant I to guide new clients through the onboarding journey, from kickoff to successful go-live. You'll manage project plans, complete configurations, deliver training, and ensure a smooth transition to our ongoing support teams, all while building strong client relationships and contributing to continuous process improvement.

More Specifically, You Will

• Serve as the primary point of contact for clients throughout the implementation process, managing project plans, timelines, risks, and issues to ensure on-time delivery and high satisfaction.
• Complete configuration tasks and document all setup details in comprehensive Client Procedures documents that support long-term success.
• Lead collaborative work sessions with clients to understand their business logic, translate requirements into technical specifications, and deliver technology-based solutions to their compliance challenges.
• Provide training to clients and execute seamless, well-documented transitions to Client Support or Compliance Services teams upon project completion.
• Leverage AI tools and identify process improvements across implementation workflows, documentation, reporting, and tooling to enhance the client onboarding experience.
• Continue service activities for clients as needed, especially during peak processing periods, ensuring continuity and support beyond initial implementation.

What You Bring to Sovos

• Bachelor's degree or equivalent experience, highly preferred.
• You've built experience in service-related roles, ideally 1-2 years, where you've managed multiple projects, timelines, and client relationships.
• Foundational understanding of tax compliance software, SaaS implementations, or related product offerings.
• Strong time management, organizational, and decision-making skills with the ability to balance competing priorities across multiple client engagements.
• Excellent written and verbal communication skills in English with the ability to comprehend and explain complex concepts clearly.
• Comfort with AI-assisted workflows and technology platforms including project management tools, CRM systems, and collaboration software.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.

The Process

We believe in a transparent and comprehensive hiring process. Here's what you might expect:

1. Pre-Employment Assessment
   Regionally specific assessments we use to mitigate bias and give every applicant a fair shot.
2. Video Interview
   A chance to meet as many qualified applicants as possible and get to know you beyond your resume.
3. Meeting with a Recruiter
   A conversation to talk through the role, your experience, and your goals.
4. Live Interviews with the Hiring Team
   Meet the people you'll work with and dig into the day-to-day of the role.

Life at Sovos

• Global Mentoring Programs
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Comprehensive Health Insurance
• Life Insurance
• Monthly Meal Vouchers
• Gym Membership Subsidy

Equal Opportunity Employer

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.

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