Implementation Consultant II

Sovos Latinoamérica; Argentina; Remote; ARS 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Life Insurance

Monthly Meal Vouchers

Parental Leave Policy

Global Employee Recognition Platform

Job summary

Sovos Latinoamérica is seeking an Implementation Consultant II to guide clients through onboarding and configuration of our tax-compliance platform. You will manage large, complex client implementations across teams, ensuring thorough documentation and a seamless handoff after go-live.

You bring experience in client implementation or project management, knowledge of tax rules for the product market, and strong English communication. Background checks apply on hire.

Qualifications

• Experience delivering large, complex client implementations.
• Strong knowledge of tax rules and processes relevant to Sovos products.
• Excellent time management and organizational skills.
• Clear English communication, both written and spoken.
• Willing to clear a background check.

Responsibilities

• Serve as primary contact for large client implementations, managing plans and issues.
• Collaborate with cross-functional teams to complete configuration tasks.
• Prepare and manage detailed project plans across multiple initiatives.
• Lead client working sessions to design solutions and ensure seamless handoff.
• Provide training and mentoring to clients and teammates.
• Identify process improvements to strengthen onboarding.
• Leverage AI tools to streamline configuration workflows and improve delivery.

Skills

Client implementation experience

Project management

Tax rules knowledge

Time management

English communication

AI-assisted tools

Tools

AI Tools

Job description

The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.

Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.

The Role

At Sovos, we're looking for an Implementation Consultant II to guide clients through onboarding and configuration, managing projects from kickoff through successful handoff. You'll work with complex, large-scale implementations and collaborate across teams to deliver exceptional client experiences.

More specifically, you will:

• Serve as the primary point of contact for large, complex client implementations, managing project plans, risks, and resolution of issues from kickoff through transition.
• Collaborate with cross-functional teams to complete configuration tasks and deliver thorough solution architecture documentation that supports clients long-term.
• Prepare and manage detailed project plans across multiple initiatives, balancing scope, schedule, and quality while keeping stakeholders informed and aligned.
• Lead dynamic working sessions with clients to design technology solutions for business challenges, ensuring a seamless and documented handoff after implementation.
• Provide training, coaching, and mentoring to both clients and teammates, supporting continuous improvement during peak processing times and beyond.
• Identify and implement process improvements across tools, templates, and workflows to strengthen the customer onboarding experience.
• Leverage AI tools and emerging technologies to streamline configuration workflows and enhance project delivery efficiency.

What You Bring to Sovos

• You've built solid experience in client implementation, project management, or a related discipline.
• You bring strong knowledge of tax rules and processes relevant to the product market you'll be supporting.
• You have excellent time management, organizational, and decision-making skills with the ability to juggle multiple priorities.
• You communicate clearly and effectively in English, both written and verbal, and can explain complex concepts to diverse audiences.
• You're comfortable working with AI-assisted tools and workflows to improve configuration and delivery outcomes.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.

The Process

We believe in a transparent and comprehensive hiring process. Here's what you might expect:

1

Pre-Employment Assessment

Regionally specific assessments we use to mitigate bias and give every applicant a fair shot.

2

Video Interview

A chance to meet as many qualified applicants as possible and get to know you beyond your resume.

3

Meeting with a Recruiter

A conversation to talk through the role, your experience, and your goals.

4

Live Interviews with the Hiring Team

Meet the people you'll work with and dig into the day-to-day of the role.

Life at Sovos

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Life Insurance
• Monthly Meal Vouchers

Equal Opportunity Employer

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.

Ready to make your move?

We'd love to hear from you.