Guest Experience Specialist—Warm Welcomes & Service

African American Talent; Comisión de Fomento de Perú; Hybrid; ARS 300,000 - 520,000; Full time

Job summary

Hilton is seeking a friendly Receptionist to welcome guests, assist with check-in/check-out, and provide exceptional service throughout their stay. You will engage guests, understand their visit purpose, and offer tailored recommendations on amenities and local attractions.

Join a dynamic hospitality team where composure under pressure, proactive service, and clear communication help create memorable experiences for every guest.

Qualifications

• Experience in guest-facing roles is preferred.
• Excellent communication and interpersonal skills.
• Ability to handle guest concerns with discretion and poise.

Responsibilities

• Deliver a warm welcome to guests at check-in and check-out.
• Engage guests to understand purpose of visit and anticipate needs.
• Offer personalized recommendations on local attractions and amenities.
• Coordinate with hotel teams to resolve issues promptly and discreetly.
• Maintain calm and attentiveness in busy or stressful situations.

Skills

Guest services

Communication

Hospitality

Education

High school diploma

Job description

Hilton is seeking a friendly Receptionist to welcome guests, assist with check-in/check-out, and provide exceptional service throughout their stay. You will engage guests, understand their visit purpose, and offer tailored recommendations on amenities and local attractions.

Join a dynamic hospitality team where composure under pressure, proactive service, and clear communication help create memorable experiences for every guest.