Front Desk Guest Experience Concierge

Hilton; Comisión de Fomento de Perú; Híbrido; ARS 781.000 - 1.116.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incredible travel perks – 110 nights

Paid parental leave

Mental health resources

Paid time off

Descripción de la vacante

Hilton is seeking a receptionist to deliver warm, attentive guest service in our hotel lobby. You will greet guests, assist with inquiries, and support a smooth arrival and departure experience.

Bring a passion for hospitality, strong communication, and the ability to handle high-traffic moments with poise. This full-time role offers Hilton’s renowned benefits and growth opportunities.

Formación

• Patient-focused with strong interpersonal skills.
• Excellent communication and problem-solving abilities.
• Willingness to engage guests and anticipate needs.

Responsabilidades

• Provide a warm welcome to guests and assist with check-in/out.
• Engage with guests to understand purpose of visit and offer personalized service.
• Provide guidance on local attractions and hotel amenities.
• Coordinate with departments to resolve guest concerns promptly.
• Remain calm and professional in busy or emergency situations.

Conocimientos

Guest services

Communication

Hospitality

Customer focus

Herramientas

POS systems

Descripción del empleo

Hilton is seeking a receptionist to deliver warm, attentive guest service in our hotel lobby. You will greet guests, assist with inquiries, and support a smooth arrival and departure experience.

Bring a passion for hospitality, strong communication, and the ability to handle high-traffic moments with poise. This full-time role offers Hilton’s renowned benefits and growth opportunities.