Bell Attendant: Create Memorable Stays & Travel Perks

Hilton; Comisión de Fomento de Perú; Hybride; ARS 42 580 000 - 54 745 000; Plein temps

Avantages offerts par ce poste

Travel perks

Paid parental leave

Mental health resources

PTO

Résumé du poste

Hilton is seeking a Bell Attendant to brighten guests’ days by delivering memorable experiences and warm hospitality. You will respond to guest needs, coordinate with bell assistance, and ensure accurate delivery of luggage, contributing to a seamless guest journey across the front desk and bell operations.

The role emphasizes hospitality, integrity, teamwork, and ownership, with Hilton’s culture supporting employees through competitive perks and a focus on guest satisfaction.

Responsabilités

• Provide exceptional phone support: Answer calls promptly and professionally, take orders and messages, and coordinate guest requests with bell assistance.
• Verify guest details for delivery: Confirm room numbers and guest names in computer system to ensure efficient and accurate delivery of luggage and items.
• Generate delivery lists: Create and distribute room lists for arrivals, bag pulls, and deliveries.
• Handle guest belongings with care: Safely lift and transport guest luggage and packages from service vehicles and dolly carts to storage or guest delivery areas.
• Resolve guest concerns: Address issues such as lost or damaged luggage, ensuring prompt resolution.

Description du poste

Hilton is seeking a Bell Attendant to brighten guests’ days by delivering memorable experiences and warm hospitality. You will respond to guest needs, coordinate with bell assistance, and ensure accurate delivery of luggage, contributing to a seamless guest journey across the front desk and bell operations.

The role emphasizes hospitality, integrity, teamwork, and ownership, with Hilton’s culture supporting employees through competitive perks and a focus on guest satisfaction.