Global Payroll Tech Lead – Implementations & Strategy

EY; Buenos Aires; On-site; ARS 1,800,000 - 2,400,000; Full time

Job summary

EY GPO (Global Payroll Operate) seeks a Client Solution Manager to shape, design, and deliver global payroll technology for multinational clients. You will bridge client stakeholders with EY technology, implementation, and payroll teams to ensure scalable, compliant solutions aligned to client objectives.

The role leads solutioning from sales handover through implementation and go-live, serving as SME for EY’s payroll ecosystem and integrations with client HCM and ERP systems.

Qualifications

• Experience leading global payroll technology implementations.
• Ability to design scalable multi-country payroll solutions.

Responsibilities

• Lead global design workshops and client solutioning sessions to define requirements, solution architecture, integration scope, data flows, testing approach, conversion strategy, cutover planning, and go-live readiness.
• Own and maintain global implementation deliverables, including global user stories, solution design documents, integration designs, SOR global mapping data dictionaries, testing plans, conversion plans, and deployment strategies.
• Act as the global design owner, monitoring local design decisions for impact on the overall solution and redirecting or re-solutioning where needed to preserve scalability, quality, compliance, and maintainability.
• Support sales-to-implementation handover activities, including review and clarification of MSA, SOW, LCA, PSM, scope assumptions, pricing inputs, and implementation commitments.
• Serve as the primary technology and solution point of contact for clients and internal stakeholders, articulating EY’s payroll technology capabilities and advising on implementation options, risks, and trade-offs.
• Lead cross-functional implementation teams across multiple countries or regions, managing scope, timelines, resources, risks, issues, dependencies, change requests, budgets, and project communications.
• Collaborate with EY technology, central, service management, payroll, and local implementation teams to ensure delivery aligns with EY global standards, quality requirements, client expectations, and project governance.
• Provide escalation support, issue resolution, quality assurance, and solution guidance throughout the implementation lifecycle.

Skills

Client solution leadership

Stakeholder management

Cross-functional leadership

Executive communication

Project/program management

Regulatory compliance

Financial acumen

Education

Bachelor's degree in IT/CS/Business

Master's degree preferred

PM certification (PMP/PRINCE2)

Tools

Workday

SAP SuccessFactors

Oracle HCM

ADP

APIs & integrations

Job description

EY GPO (Global Payroll Operate) seeks a Client Solution Manager to shape, design, and deliver global payroll technology for multinational clients. You will bridge client stakeholders with EY technology, implementation, and payroll teams to ensure scalable, compliant solutions aligned to client objectives.

The role leads solutioning from sales handover through implementation and go-live, serving as SME for EY’s payroll ecosystem and integrations with client HCM and ERP systems.