Global Accounts Manager — Fintech, Flexible & Remote

Dlocal; Buenos Aires; Presencial; ARS 57.574.000 - 87.876.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work hours

Fintech environment

Referral bonus

Work From Anywhere

Descripción de la vacante

dLocal is expanding its client portfolio and seeks an Account Manager to oversee a diverse set of global clients. You will own day-to-day coverage, build strong relationships, and identify opportunities to upsell and cross-sell dLocal solutions.

You'll collaborate with Sales and Partnerships, monitor performance, and drive client retention while traveling internationally as needed. Fluency in English is required, and fintech experience is a plus.

Formación

• 2+ years of experience in account management, sales, customer success or related commercial role.

Responsabilidades

• Manage, grow and own a portfolio of client accounts across global markets, ensuring strong day-to-day coverage and follow-up.
• Be 100% accountable of results obtained within your portfolio.
• Build and maintain positive client relationships by understanding their needs and coordinating timely solutions.
• Identify opportunities to upsell and cross-sell additional products and services, working closely with Sales and Partnerships teams.
• Collaborate with internal teams to support the successful delivery of dLocal’s solutions and resolve operational or commercial matters.
• Monitor account performance, prepare relevant updates and help identify opportunities to improve client experience and business results.
• Develop a solid understanding of the payments industry and the markets relevant to the assigned portfolio.
• Support account plans, business reviews and other initiatives aimed at driving client retention and growth.
• Drive client meetings, QBRs, industry events and professional networking activities as needed.

Conocimientos

Account management

Sales

Customer success

Commercial mindset

Time management

Data analytics

Proactive attitude

English fluency

Willing to travel

Descripción del empleo

dLocal is expanding its client portfolio and seeks an Account Manager to oversee a diverse set of global clients. You will own day-to-day coverage, build strong relationships, and identify opportunities to upsell and cross-sell dLocal solutions.

You'll collaborate with Sales and Partnerships, monitor performance, and drive client retention while traveling internationally as needed. Fluency in English is required, and fintech experience is a plus.