Senior Account Manager - EMEA

dLocal; Buenos Aires; Híbrido; ARS 89.314.954 - 119.086.605; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedules

Referral bonus program

Social budget

Housing support

Flexible work location

Descripción de la vacante

dLocal is seeking an experienced Account Manager to oversee a portfolio of global clients and identify new business opportunities. You will drive revenue growth by upselling and cross-selling products, while building lasting partnerships.

The ideal candidate will have 5+ years in B2B sales or account management, preferably in the tech or fintech sector. A well-established business network and fluency in English are essential, along with excellent communication and relationship-building skills.

Formación

• 5+ years of experience in B2B sales or account management, preferably in tech or fintech.
• Proven success in upselling and cross-selling to enterprise accounts.
• Excellent communication skills to engage with senior stakeholders.

Responsabilidades

• Manage a portfolio of global clients and grow strategic accounts.
• Identify upselling and cross-selling opportunities for existing clients.
• Build long-term relationships with clients by understanding their needs.

Conocimientos

B2B sales or account management experience

Relationship-building skills

Communication and negotiation skills

Project management skills

Fluency in English

Descripción del empleo

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest‑growing, emerging markets.

We are looking for an experienced Account Manager to join our team. In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. You’ll play a key role in driving revenue growth by upselling and cross‑selling to existing clients.

Responsibilities

• Manage and grow a portfolio of strategic client accounts across global markets
• Build strong, long‑term relationships with clients by understanding their needs and delivering tailored solutions
• Identify opportunities to upsell and cross‑sell additional products and services to existing clients
• Collaborate with internal teams to ensure the successful delivery of our solutions
• Serve as a regional expert, providing insights to support the broader sales and account management strategy
• Represent the company at industry events, conferences, and through professional networking
• Contribute to the development and implementation of growth‑oriented operational strategies

Qualifications

• 5+ years of B2B sales or account management experience, preferably in a tech or fintech company
• Demonstrated success in upselling and cross‑selling within enterprise accounts
• Excellent relationship‑building, communication, and negotiation skills—especially with senior stakeholders
• Ability to manage multiple complex projects and accounts simultaneously with attention to detail
• A well‑established business network and experience developing strategic partnerships
• Willingness to take smart risks backed by deep customer understanding and solid strategy
• Fluency in English is required (other languages are a plus)
• Ability and willingness to travel internationally

Benefits

• Flexibility: we have flexible schedules and are driven by performance
• Working in the fintech industry: dynamic and ever‑evolving environment with plenty to build and boost your creativity
• Referral bonus program: reward for referring ideal candidates
• Social budget: monthly budget to spend time with your team, in person or remotely
• Housing support: option to rent a house to spend a week anywhere in the world for coworking with your team
• Flexibility in work location: focus on impact and productivity over fixed hours; may combine self‑managed focus time with in‑person collaboration hubs