Global Account Operations Lead

EY; Tandil; On-site; ARS 2,400,000 - 4,000,000; Full time

Job summary

EY Global Delivery Services (GDS) seeks an Account Operations Manager to provide strategic voice, streamline processes, and drive operational excellence for EY’s largest US-based sales and pursuit accounts. The role interfaces with GCSP, Service Line Leaders, and Executive Leaders to assess operational needs and deliver timely, accurate outcomes.

The position calls for a senior professional with 10+ years of experience, global process exposure, and a proactive, collaborative leadership style in

Qualifications

• 10+ years of work experience in operations or related fields.

Responsibilities

• Serve as trusted advisor to Account Leadership on operational matters.
• Coordinate essential projects with confidentiality and impact.
• Understand Account goals and provide context for requests with minimal guidance.
• Participate in Account Team meetings and recommend actions.
• Ensure timely and accurate delivery of recurring work products with quality control.
• Engage resources across Firm functions as needed.
• Work on external and internal client insights.
• Analyze stakeholder feedback to identify improvement opportunities.
• Contribute to process optimization for efficiency.
• Manage collaborative tools supporting teamwork.

Skills

Leadership

Collaboration

Project management

Strategic analysis

Stakeholder mgmt

Entrepreneurial drive

Decision making

Mentorship

Analytical thinking

Communication

Tools

MS Office

Power BI

Tableau

SharePoint

PM tools

Job description

EY Global Delivery Services (GDS) seeks an Account Operations Manager to provide strategic voice, streamline processes, and drive operational excellence for EY’s largest US-based sales and pursuit accounts. The role interfaces with GCSP, Service Line Leaders, and Executive Leaders to assess operational needs and deliver timely, accurate outcomes.

The position calls for a senior professional with 10+ years of experience, global process exposure, and a proactive, collaborative leadership style in