GEOS Systems Access Specialist & Process Improvement

Testing Site - JPMC

Buenos Aires

On-site

ARS 600,000 - 900,000

Full time

14 days+

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Job summary

Testing Site - JPMC is seeking a GEOS Solutions Specialist within the Commercial & Investment Bank (CIB) to research and resolve system access issues. You will become a subject matter expert in firm-wide applications and processes, coordinating with stakeholders to ensure smooth operations.

You will manage incidents, identify process gaps, and deliver timely updates while maintaining accuracy and quality. This role requires independent work, strong communication, and analytical thinking in a

Qualifications

Experience in business support, operations, or a similar role.
Proficiency with project management tools and techniques.
Strong research, analytical, and problem‑solving skills.
Excellent written and verbal communication abilities.

Responsibilities

Investigate and resolve system access issues, tracking relevant data and compiling reports.
Take ownership of incidents affecting the business, ensuring timely resolution and communication.
Identify process gaps and develop innovative solutions to enhance efficiency.
Share clear updates with teams, including root cause analysis and solutions.
Build strong relationships with stakeholders to foster open communication and trust.
Work independently under pressure, managing multiple tasks and deadlines.