Enterprise Platform Solutions Engineer – API & AI

Ryz Labs; Argentina; On-site; ARS 1,000,000 - 1,500,000; Full time

Job summary

Ryz Labs is seeking a Technical Solutions Engineer to bridge client support, customization, and platform deployment. You will own hands-on implementations, architect API integrations, and craft web-based solutions that deliver measurable value for clients.

With 5+ years in technical roles, you will tackle complex issues, collaborate with Product and Engineering, and mentor peers while driving adoption and revenue growth across enterprise deployments.

Qualifications

• At least five years in technical support, customer-success engineering, or SaaS operations.
• Proven full-stack development with API design and integration experience.
• Strong SQL skills for data analysis and troubleshooting.
• Experience building or consuming RESTful APIs and webhooks.

Responsibilities

• Bridge client support, development, and platform implementation to drive adoption.
• Lead API integrations, MCP-based tooling, and web-based custom solutions.
• Diagnose and resolve complex issues end-to-end with cross-functional teams.
• Create training content, guides, and automation to improve efficiency.

Skills

API design

SQL expertise

Full-stack development

SaaS operations

AI tooling

Troubleshooting

Client engagement

Education

Bachelor’s degree in CS or related field

Tools

RESTful APIs

Python/JS

ServiceNow

Job description

Ryz Labs is seeking a Technical Solutions Engineer to bridge client support, customization, and platform deployment. You will own hands-on implementations, architect API integrations, and craft web-based solutions that deliver measurable value for clients.

With 5+ years in technical roles, you will tackle complex issues, collaborate with Product and Engineering, and mentor peers while driving adoption and revenue growth across enterprise deployments.