Datacenter Project Lead: Client-Facing Tech Ops (Remote)

Alignerr Corp.; Neuquén; Remote; ARS 1,000,000 - 1,500,000; Full time

Job summary

Alignerr Corp. is seeking a Technical Project Manager - Data Center to serve as the primary technical liaison for high-value client accounts across hardware deployment, cabling, power, and remote hands.

The role requires owning the full lifecycle from onboarding to sign-off, and a hands-on approach to resolve blockers with cross-functional teams. You will manage tickets in Jira/ServiceNow, maintain dashboards, ensure SLA adherence, and mentor junior technicians while building repeatable

Qualifications

• 3+ years of experience in datacenter operations, technical infrastructure, or a closely related field.
• Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure.
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to manage and develop a small technical team.
• Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time.

Responsibilities

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and internal tickets.
• Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs.
• Build long‑term relationships that reduce churn and increase account expansion.

Skills

Client facing experience

Project management

Strong communication

Hands-on dc operations

Vendor coordination

Team leadership

Tools

Jira

ServiceNow

Zendesk

DCIM tools

CMDB platforms

Job description

Alignerr Corp. is seeking a Technical Project Manager - Data Center to serve as the primary technical liaison for high-value client accounts across hardware deployment, cabling, power, and remote hands.

The role requires owning the full lifecycle from onboarding to sign-off, and a hands-on approach to resolve blockers with cross-functional teams. You will manage tickets in Jira/ServiceNow, maintain dashboards, ensure SLA adherence, and mentor junior technicians while building repeatable