Customer Service Rep JV

externallincarecareers; Argentina; Presencial; ARS 670.000 - 1.004.000; Jornada completa

Descripción de la vacante

externallincarecareers seeks a Customer Service Assistant to help manage order entry in Joint Venture locations in Argentina. You will monitor order flow, correct or re-enter orders as needed, and read patient orders to ensure accuracy. Strong communication with staff and patients is essential, along with understanding pharmacy terminology and dosage references.

The role requires a high school diploma or GED (or equivalent) and computer entry experience. Knowledge of order processing is a plus.

Formación

• High school diploma or GED, related experience and/or training, or equivalent combination of education and experience.
• Computer entry experience necessary.

Responsabilidades

• Monitors the flow of orders to and from the Customer Service Department.
• Deletes, corrects, or re-enters patient orders as deemed necessary.
• Read and analyze documents such as patient orders.
• Comprehend pharmacy prescription terminology.
• Effectively communicate with co-workers and patients alike.
• Calculate figures and amounts in reference to frequency and doses dispensed.
• Apply common sense understanding to carry out oral and written instructions.

Educación

High school diploma or GED

Related experience or training

Descripción del empleo

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.

Job Responsibilities:

• Monitors the flow of orders to and from the Customer Service Department


• Deletes, corrects, or re-enters patient orders as deemed necessary

• Read and analyze documents such as patient orders


• Comprehend pharmacy prescription terminology


• Effectively communicate with co-workers and patients alike


• Calculate figures and amounts in reference to frequency and doses dispensed


• Apply common sense understanding to carry out oral and written instructions

Education and Experience:

• High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience


• Computer entry experience necessary