Contract Operations & AI Cost Optimization Analyst

Visa Hunt; Argentina; Presencial; ARS 156.004.000 - 176.805.000; Jornada completa

Descripción de la vacante

Customer.io is seeking a contract Operations Systems Analyst to join our Strategy & Operations team. The role centers on evaluating AI model options, vendor pricing, and cost control to prevent overspending while enabling scalable usage.

You’ll build repeatable cost models, track renewals, and support vendor evaluations including SMS and messaging vendors, with direct exposure to senior stakeholders.

Formación

• Experience evaluating software vendors, including AI platforms and messaging.
• Ability to build cost models and vendor comparison frameworks.
• Able to work with senior technical and operations stakeholders.

Responsabilidades

• Evaluate AI model options as they come to market and build a repeatable evaluation framework for assessing cost, capability, and security tradeoffs (75% of role).
• Build and maintain cost models comparing API-based pricing against flat subscription alternatives for heavy AI users.
• Validate different approaches to controlling AI cost exposure, giving stakeholders data to act on instead of ad hoc decisions.
• Keep the evaluation framework current as models and pricing shift, including tracking renewal timing on AI vendor agreements.
• Support smaller-scope vendor evaluation projects, starting with SMS and messaging vendors — compliance capability, aggregator relationships, and pricing structure (25% of role).

Conocimientos

Vendor evaluation

Cost modeling

Independent work

B2B SaaS experience

Descripción del empleo

Customer.io is seeking a contract Operations Systems Analyst to join our Strategy & Operations team. The role centers on evaluating AI model options, vendor pricing, and cost control to prevent overspending while enabling scalable usage.

You’ll build repeatable cost models, track renewals, and support vendor evaluations including SMS and messaging vendors, with direct exposure to senior stakeholders.