Cloud Client Support & Success Analyst

Kainos Group plc; Buenos Aires; Presencial; ARS 63.383.000 - 99.602.000; Jornada completa

Descripción de la vacante

Kainos Group plc is seeking a Client Support Analyst in Buenos Aires to help customers maximize value from the Smart Product Suite. You will work with product specialists and customer teams to ensure high-quality outcomes, blending testing, analysis, and knowledge sharing.

You will engage with global customers, develop expertise in enterprise cloud technologies, and grow within a market-leading technology company that values collaboration and continuous learning.

Formación

• Experience in a customer-facing environment.
• Strong customer-first mindset and ability to achieve outcomes.
• Excellent written and verbal communication skills.

Responsabilidades

• Assist onboarding and ongoing customer operations for the Smart Product Suite.
• Deliver support services as part of the Gold Service to maximize product value.
• Build trust with customers through regular engagement and proactive support.

Conocimientos

Customer-facing

Analytical thinking

Communication skills

Adaptability

Independent worker

Educación

Business/Finance/CS/IS degree

Herramientas

Workday

ERP systems

Descripción del empleo

Kainos Group plc is seeking a Client Support Analyst in Buenos Aires to help customers maximize value from the Smart Product Suite. You will work with product specialists and customer teams to ensure high-quality outcomes, blending testing, analysis, and knowledge sharing.

You will engage with global customers, develop expertise in enterprise cloud technologies, and grow within a market-leading technology company that values collaboration and continuous learning.