Bilingual Medical Front Desk & Intake Specialist - Remote

Winning Assistants, Inc.; Argentina; Remote; ARS 12,530,000 - 16,706,000; Full time

Benefits offered by this job

HIPAA training

Remote work

Client support

Job summary

Winning Assistants, Inc. is seeking a Bilingual Medical Front Desk & Patient Intake Virtual Assistant to support a pain management practice. The role is full-time and remote, with front desk duties, patient intake, scheduling, referrals, and maintaining patient records in the Athena EHR.

The ideal candidate is fluent in English and Spanish, has prior medical office experience, can handle patient communications professionally, and is comfortable working US Central Time. Training will be provided.

Qualifications

• Must be bilingual in English and Spanish.
• Experience in medical front desk, scheduling, referrals, and patient communication is preferred.
• Familiarity with Athena/EHR systems is a plus.

Responsibilities

• Answer incoming patient calls and outbound calls as needed.
• Schedule, reschedule, and confirm appointments.
• Perform new patient intake: collect demographics, contact, insurance details.
• Manage referrals and front desk documentation.
• Maintain accurate patient information in Athena EHR/EMR.
• Follow confidential processes for handling patient data.
• Coordinate with in-house team to direct inquiries.

Skills

Bilingual English/Spanish

Medical front desk

Phone etiquette

Remote work

Tools

Athena EHR

Job description

Winning Assistants, Inc. is seeking a Bilingual Medical Front Desk & Patient Intake Virtual Assistant to support a pain management practice. The role is full-time and remote, with front desk duties, patient intake, scheduling, referrals, and maintaining patient records in the Athena EHR.

The ideal candidate is fluent in English and Spanish, has prior medical office experience, can handle patient communications professionally, and is comfortable working US Central Time. Training will be provided.