Bilingual Pediatric Therapy Virtual Assistant

Winning Assistants LLC; Argentina; Remote; ARS 12,474,000 - 14,553,000; Full time

Job summary

Winning Assistants LLC is seeking a Bilingual Medical Virtual Assistant — Pediatric Therapy to support scheduling, billing, and insurance coordination from a remote setting. The role requires fluent Spanish and English, strong Excel skills, and meticulous attention to detail to manage multiple tasks efficiently throughout the day.

Responsibilities include handling patient calls, scheduling, tracking insurance authorizations, and converting therapy units into billable hours, with a focus on

Qualifications

• Healthcare Administrative Experience: 1+ year in a medical office, healthcare administration, medical billing, scheduling, or related role.
• Bilingual Spanish and English communication required, with fluency in speaking, reading, and writing.
• Medical Scheduling Experience: scheduling, confirming, rescheduling, tracking patient appointments.
• Insurance, Claims & Prior Authorization Experience: knowledge of verification, claims processing, and authorizations.
• Medical Coding Knowledge: familiarity with ICD-10, CPT, and HCPCS.
• Therapy Unit Tracking Experience: convert units to billable hours (15 or 30-minute units).
• Microsoft Excel Experience: strong proficiency with formulas, sorting, filtering, and data organization.
• TheraBill or Similar System Experience: preferred; beneficial for scheduling/billing.
• GroupMe or Similar Platform Experience: preferred for communication.

Responsibilities

• Handle a high volume of patient calls, referrals, and scheduling requests.
• Schedule, confirm, reschedule, and follow up on appointments.
• Track patient schedules, therapist availability, cancellations, and open needs.
• Coordinate schedules between patients, therapists, and staff.
• Maintain accurate records of calls, appointments, and communications.
• Monitor GroupMe messages and route inquiries to the appropriate person.
• Assist with insurance claims, authorizations, and credentialing tasks.
• Convert therapy units to billable hours for scheduling and billing accuracy.
• Create and maintain Excel tracking sheets for schedules, authorizations, and billing.

Skills

Healthcare Administrative Experience

Bilingual Spanish and English

Medical Scheduling

Insurance & Prior Authorization

Medical Coding (ICD-10, CPT, HCPCS)

Therapy Unit Tracking

Microsoft Excel

GroupMe Usage

TheraBill or Similar System

Tools

TheraBill

GroupMe

Medical Scheduling Platforms

Job description

Winning Assistants LLC is seeking a Bilingual Medical Virtual Assistant — Pediatric Therapy to support scheduling, billing, and insurance coordination from a remote setting. The role requires fluent Spanish and English, strong Excel skills, and meticulous attention to detail to manage multiple tasks efficiently throughout the day.

Responsibilities include handling patient calls, scheduling, tracking insurance authorizations, and converting therapy units into billable hours, with a focus on