Medical Virtual Assistant - LATAM

PsyPhyCare; Comisión de Fomento de Perú; Remote; ARS 48,508,000 - 78,826,000; Full time

Job summary

PsyPhyCare is hiring Medical Virtual Assistants to support U.S.-based healthcare providers from LATAM. This remote role suits candidates with healthcare administration experience and a desire for long-term, stable remote work with U.S. clients.

You will handle scheduling, EMR updates, insurance verification, and communication with patients while maintaining strict confidentiality and professionalism. Strong English and medical terminology knowledge are essential.

Qualifications

• Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar).
• Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.).
• Strong medical terminology knowledge.
• Advanced English (written & spoken).
• High attention to detail and confidentiality.
• Reliable high-speed internet and quiet workspace.

Responsibilities

• Schedule patient appointments and manage provider calendars.
• Communicate with patients via phone, email, and patient portals.
• Update and maintain EMR/EHR records.
• Verify insurance eligibility and assist with authorizations.
• Support billing, claims follow-up, and documentation.
• Prepare intake forms, medical reports, and correspondence.
• Coordinate between providers, staff, and patients.
• Follow HIPAA and U.S. healthcare compliance standards.

Skills

Healthcare background

EMR/EHR experience

Medical terminology

Advanced English

Confidentiality

Reliable internet

Remote work

Tools

Epic

Athena

Cerner

eClinicalWorks

Job description

Medical Virtual Assistant (LATAM – Remote)

Job Title: Medical Virtual Assistant

Location: Remote – Latin America (LATAM only)

Work Schedule: U.S. business hours (EST / CST preferred)

Employment Type: Contract (Full-Time or Part-Time)

About the Role: We are hiring Medical Virtual Assistants in Latin America to support U.S.-based healthcare providers. This role is ideal for candidates with medical, clinical, or healthcare administrative experience who want long-term, stable remote work with U.S. clients. You will work directly with healthcare professionals and administrative teams to support daily medical operations while maintaining strict confidentiality and professionalism.

Key Responsibilities

• Schedule patient appointments and manage provider calendars
• Communicate with patients via phone, email, and patient portals
• Update and maintain Electronic Medical Records (EMR/EHR)
• Verify insurance eligibility and assist with authorizations
• Support billing, claims follow-up, and documentation
• Prepare intake forms, medical reports, and correspondence
• Coordinate between providers, staff, and patients
• Follow HIPAA and U.S. healthcare compliance standards

Required Qualifications

• Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar)
• Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.)
• Strong medical terminology knowledge
• Advanced English (written & spoken)
• High attention to detail and confidentiality
• Reliable high-speed internet and quiet workspace

Preferred

• Experience supporting U.S. healthcare providers
• Mental health, primary care, or specialty clinic experience
• Insurance verification or billing experience
• Bilingual English/Spanish

What We Offer

• Competitive compensation
• Stable, long-term contracts
• Exposure to U.S. healthcare systems
• Growth opportunities into senior medical or operations roles
• Fully remote work from anywhere in LATAM

Originally posted on Himalayas