Bilingual Medical Receptionist - Remote Patient Concierge

Winning Assistants LLC; Argentina; Remote; ARS 12,597,000 - 16,795,000; Full time

Job summary

Winning Assistants LLC is seeking a Bilingual Medical Receptionist for a remote, full-time position. The ideal candidate will manage patient communication, scheduling, and front desk operations for a busy healthcare practice, mainly in English and Spanish.

The role emphasizes reducing no-shows through proactive outreach, handling referrals and insurance tasks, and maintaining accurate patient records. Work hours align with Pacific Time, Monday through Friday, from 8:00 AM to 4:30 PM, with a

Qualifications

• Bilingual English/Spanish required for patient communication.
• Experience in medical reception or similar role preferred.
• Ability to handle high-volume calls and manage scheduling efficiently.

Responsibilities

• Answer inbound calls and manage phone reception.
• Schedule, reschedule, and confirm appointments.
• Process referrals, verify insurance, and handle authorizations.
• Provide pre-appointment instructions and reminders.
• Follow up with patients by phone, text, and email.

Skills

Bilingual in English and Spanish

Phone etiquette

Medical terminology

Scheduling

Insurance processes

e-fax systems

Practice management systems

Tools

Medics Premier

Weave

Job description

Winning Assistants LLC is seeking a Bilingual Medical Receptionist for a remote, full-time position. The ideal candidate will manage patient communication, scheduling, and front desk operations for a busy healthcare practice, mainly in English and Spanish.

The role emphasizes reducing no-shows through proactive outreach, handling referrals and insurance tasks, and maintaining accurate patient records. Work hours align with Pacific Time, Monday through Friday, from 8:00 AM to 4:30 PM, with a