Bilingual Immigration Intake & Client Support Specialist

Sign Mva; Buenos Aires; Vor Ort; ARS 21.858.000 - 26.181.000; Vollzeit

Benefits dieser Stelle

Monthly salary shown in benefits: USD

Comprehensive training program

Mentorship and collaboration

Career advancement paths

Equipment support

Zusammenfassung

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a bilingual client liaison in Argentina. You will engage clients daily in English and Spanish, managing inquiries, collecting information, and supporting case development with a disciplined, client-focused approach.

You will follow standard procedures, communicate with the team, and adapt to dynamic processes while maintaining high standards and seeking continual improvement.

Qualifikationen

• Fluent in Spanish and English is required for daily client interactions.
• Outstanding communication and interpersonal skills are essential.
• Empathy and the ability to manage clients under stress are important.
• Candidates should be highly organized, detail-oriented, and able to meet deadlines.
• Resilience and mature handling of emotionally demanding moments are expected.

Aufgaben

• Serve as primary contact for clients, communicating in English and Spanish.
• Send emails and make calls to respond to inquiries and gather documents.
• Keep case development on track by following workflows and flagging delays.
• Coordinate with attorneys and paralegals to update clients and manage expectations.
• Contribute to development and improvement of company protocols.

Kenntnisse

Fluent in Spanish and English

Excellent communication skills

Empathy

Organized and detail oriented

Ability to work under pressure

Jobbeschreibung

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a bilingual client liaison in Argentina. You will engage clients daily in English and Spanish, managing inquiries, collecting information, and supporting case development with a disciplined, client-focused approach.

You will follow standard procedures, communicate with the team, and adapt to dynamic processes while maintaining high standards and seeking continual improvement.