Automotive Service Advisor — Top Pay & Benefits

AutoMax Recruiting; Santa Fe Capital; On-site; ARS 54,745,000 - 82,118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid vacations

Training and development

Team-oriented environment

Job summary

Octane Buick GMC of Santa Fe is seeking an experienced Automotive Service Writer (Service Advisor) to join our dealership team in Santa Fe, NM. The role focuses on greeting customers, scheduling service, explaining repairs, and driving customer satisfaction.

The ideal candidate has prior service advisor experience, a positive attitude, and a commitment to quality service. Benefits include medical and dental coverage, paid vacations, and ongoing training in a supportive environment.

Qualifications

• Must have automotive service writer / service advisor experience.
• Dealership experience is a plus but not required.
• Authorized to work in the US and must have a valid driver’s license.
• Strong customer service mindset and CSI focus.

Responsibilities

• Greet customers in a prompt and courteous manner.
• Schedule service appointments and collect vehicle information.
• Secure agreement from customer before repairs are done.
• Clearly explain the requested service on the repair order.
• Estimate the cost and time needed to do the repair.
• Advise customers on proper care and maintenance for their vehicles.
• Communicate the need for additional service with a detailed explanation.
• Handle customer complaints and maintain high CSI.
• Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimates or timelines.

Job description

Octane Buick GMC of Santa Fe is seeking an experienced Automotive Service Writer (Service Advisor) to join our dealership team in Santa Fe, NM. The role focuses on greeting customers, scheduling service, explaining repairs, and driving customer satisfaction.

The ideal candidate has prior service advisor experience, a positive attitude, and a commitment to quality service. Benefits include medical and dental coverage, paid vacations, and ongoing training in a supportive environment.