Full time

AutoMax Recruiting; Santa Fe Capital; On-site; ARS 54,745,000 - 82,118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid vacations

Training and development

Team-oriented environment

Job summary

Octane Buick GMC of Santa Fe is seeking an experienced Automotive Service Writer (Service Advisor) to join our dealership team in Santa Fe, NM. The role focuses on greeting customers, scheduling service, explaining repairs, and driving customer satisfaction.

The ideal candidate has prior service advisor experience, a positive attitude, and a commitment to quality service. Benefits include medical and dental coverage, paid vacations, and ongoing training in a supportive environment.

Qualifications

• Must have automotive service writer / service advisor experience.
• Dealership experience is a plus but not required.
• Authorized to work in the US and must have a valid driver’s license.
• Strong customer service mindset and CSI focus.

Responsibilities

• Greet customers in a prompt and courteous manner.
• Schedule service appointments and collect vehicle information.
• Secure agreement from customer before repairs are done.
• Clearly explain the requested service on the repair order.
• Estimate the cost and time needed to do the repair.
• Advise customers on proper care and maintenance for their vehicles.
• Communicate the need for additional service with a detailed explanation.
• Handle customer complaints and maintain high CSI.
• Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimates or timelines.

Job description

Automotive Service Advisor - Octane Buick GMC of Santa Fe

Santa Fe, United States | Posted on 05/19/2025

EXPERIENCED AUTOMOTIVE SERVICE WRITER (SERVICE ADVISORS)!

OCTANE GMC is currently looking to hire an experienced Automotive Service Writer (Service Advisor). We are looking for EXPERIENCED, CAREER-MINDED individuals ONLY! Previous dealership experience is a PLUS, but NOT REQUIRED. Some type of Service Writer / Service Advisor / ASM experience is REQUIRED! We are offering top pay and a comprehensive benefits package!

We are in the business of selling new and used vehicles and providing exceptional service to those vehicles. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. If you want to work for a successful organization where you can make a difference, then this is the place for you. Previous Service Writer / Service Advisor experience is required.

We offer:

• We offer top pay for qualified applicants!
• Benefits available include Medical, dental & paid vacations!
• Paid training and development!
• Strong, supportive team work environment!

Primary responsibilities include, but are not limited to:

• Greet customers in a prompt and courteous manner.
• Schedule service appointments and collect vehicle information.
• Secure agreement from customer before repairs are done.
• Clearly explain the requested service on the repair order.
• Estimate the cost and time needed to do the repair.
• Advise customer’s on the proper care for their vehicle and the importance of proper maintenance.
• Communicate the need for additional service when needed, using a detailed explanation.
• Handle customer complaints and maintain high CSI.
• Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs.

MUST HAVE AUTOMOTIVE SERVICE WRITER / SERVICE ADVISOR EXPERIENCE! Equal Opportunity Employer. Applicants must be authorized to work in the US. Applicants must have a valid driver’s license.

2721 CERRILLOS ROAD, SANTA FE, NEW MEXICO 87507

Requirements

• Dealership Experience is a PLUS
• Integrity, A Positive Attitude And A Strong Work Ethic Required