Analista de Reservas - Servicio al Cliente y Optimización

ILYG; Quilmes; Hybrid; ARS 61,816,000 - 100,451,000; Full time

Job summary

Sheraton is seeking an Optimization Representative in Buenos Aires to help advertisers improve digital marketing performance. You will work with cross-functional teams to implement data-driven recommendations and optimize campaigns across Search, Display, Video, Shopping, and Apps.

You will analyze data, build and localize assets, and collaborate with stakeholders to drive ROI while delivering excellent customer support in a fast-paced environment.

Qualifications

• Bachelor's degree or in progress in Marketing, Communications, Business, PR, Psychology, Sociology, or related field.
• Professional proficiency in English and Spanish.
• Experience in customer-facing roles, digital marketing, or advertising-related environments.
• Understanding of digital marketing concepts and optimization practices.
• Experience with Google Ads campaign management and optimization best practices.
• Advanced Microsoft Excel skills for reporting and analysis.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Optimize and improve the performance of digital advertising accounts across Search, Display, Video, Shopping, and App campaigns.
• Analyze campaign performance data and identify opportunities to increase effectiveness and ROI.
• Build, organize, and restructure advertising accounts to align with business goals and best practices.
• Partner with internal stakeholders to provide strategic recommendations and performance insights.
• Create, adapt, and localize keywords, ad copy, and assets with cultural nuance and business objectives.
• Deliver high-quality work within established timelines for high-value customer accounts.
• Contribute to a positive customer experience through effective communication and support.

Skills

English proficiency

Spanish proficiency

Customer-facing experience

Google Ads knowledge

Excel proficiency

Education

Bachelor's degree in Marketing, Communications, Business, PR, Psychology, Sociology, or related field

Tools

Google Ads

Job description

Sheraton is seeking an Optimization Representative in Buenos Aires to help advertisers improve digital marketing performance. You will work with cross-functional teams to implement data-driven recommendations and optimize campaigns across Search, Display, Video, Shopping, and Apps.

You will analyze data, build and localize assets, and collaborate with stakeholders to drive ROI while delivering excellent customer support in a fast-paced environment.