Alliances Success Manager

Humand; Ciudad de Mendoza; Remote; ARS 106,019,000 - 166,601,000; Full time

Job summary

Humand is seeking a remote Customer Success Operations specialist to optimize CRM-driven workflows and revenue tooling. The role emphasizes data accuracy, reporting, and scalable processes across SaaS environments, with emphasis on operational judgment and hands-on CRM management.

Candidates should bring 4+ years in Sales, Revenue, or CS Operations, strong communication, and the ability to drive improvements across multiple systems.

Qualifications

• 4+ years of experience in Sales, Revenue, or CS Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

Experience 4+ years

CRM configuration

Data accuracy

Reporting

Workflow management

Communication

Tools

Salesforce

HubSpot

Billing software

Ticketing system

Job description

Customer Success Operations - Remote

Hoy

Job Type: Contractor
Location: Remote

Sales / Revenue / CS Operations Expert

We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.

Key Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Requirements

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands‑on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem‑solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.