AI Onboarding & Automation Specialist (Jr/Sr)

Darwin AI; Buenos Aires; Hybrid; ARS 800.000 - 1.200.000; Vollzeit

Benefits dieser Stelle

Language classes

OpenAI or Gemini premium license

25 days paid time off

Hybrid work schedule

Zusammenfassung

Darwin AI is seeking an Onboarding Executive in Buenos Aires to guide new clients through the initial adoption of our AI assistants. You will lead kickoff meetings, configure client-specific AI flows, and coordinate with Sales, Support, and Product to ensure a smooth launch and early value realization.

Proactive communication, strong organization, and a passion for technology and AI are essential as you manage multiple onboarding projects and deliver a high-quality onboarding experience.

Qualifikationen

• Experience in Customer Experience, Onboarding, or Technical Support roles.
• Ability to analyze client needs and translate them into technical configurations.
• Experience creating and managing JSONs, and understanding of structured logic flows.
• Familiarity with automation tools like Zapier is a plus.
• Strong organizational skills with the ability to manage multiple onboarding projects in parallel.
• Team player who can collaborate across departments and adapt to dynamic environments.
• A strong passion for technology, innovation, and artificial intelligence.
• Excellent verbal and written communication skills, with a proactive, client-first attitude.

Aufgaben

• Carry out the onboarding process of new client accounts, ensuring all necessary information is collected and configured for a successful launch.
• Conduct kick-off meetings with clients to align expectations, gather requirements, and walk them through the onboarding journey.
• Build and configure AI assistants using internal tools, based on client needs and business logic.
• Collaborate with Sales, Customer Support, and Product teams to ensure a seamless handoff and a unified client experience.
• Maintain clear and consistent communication with clients through WhatsApp, following up regularly to resolve blockers and ensure progress.
• Deliver the first version of the AI promptly and ensure it meets quality standards before going live.
• Monitor and manage onboarding timelines, ensuring accounts are launched within the SLA and not flagged as churn risks.
• Provide initial training and resources to help clients test and understand their AI agent.

Kenntnisse

Onboarding

Customer Experience

Technical Support

JSON

Zapier

Tools

Zapier

Jobbeschreibung

Darwin AI is seeking an Onboarding Executive in Buenos Aires to guide new clients through the initial adoption of our AI assistants. You will lead kickoff meetings, configure client-specific AI flows, and coordinate with Sales, Support, and Product to ensure a smooth launch and early value realization.

Proactive communication, strong organization, and a passion for technology and AI are essential as you manage multiple onboarding projects and deliver a high-quality onboarding experience.