AI Agent Platform Engineer

Siena AI; Buenos Aires; On-site; ARS 85,959,885 - 114,613,180; Full time

Benefits offered by this job

Great salary plus equity or stock grants

Learning budget

AI fluency by default

Job summary

Siena AI is looking for a problem-solving specialist to tackle customer issues directly. You will resolve complex problems related to AI agents and ensure product quality through effective communication and automation building. The role offers great autonomy and the opportunity to impact real consumer brands.

The ideal candidate will have a technical background, fluency with AI tools, and a commitment to continuous improvement. Join a globally distributed team focusing on innovative solutions and cutting-edge technologies.

Qualifications

• Problem-solving skills to handle customer issues end-to-end.
• Ability to communicate effectively with customers for issue resolutions.
• Experience with AI agents, including building and debugging workflows.

Responsibilities

• Own customer problems from diagnosis to resolution.
• Debug agent prompts and diagnose issues in real-time.
• Build automation to prevent recurring problems.

Skills

Problem-solving

Communication with customers

AI agents and prompts

Reading and reasoning through code

Using AI coding tools

Education

Relevant technical background

Tools

Node.js

TypeScript

React

PostgreSQL

Job description

Siena AI is looking for a problem-solving specialist to tackle customer issues directly. You will resolve complex problems related to AI agents and ensure product quality through effective communication and automation building. The role offers great autonomy and the opportunity to impact real consumer brands.

The ideal candidate will have a technical background, fluency with AI tools, and a commitment to continuous improvement. Join a globally distributed team focusing on innovative solutions and cutting-edge technologies.