Accounts Receivable & Collections Analyst

NCR Atleos; Buenos Aires; Presencial; ARS 800.000 - 1.100.000; Jornada completa

Descripción de la vacante

NCR Atleos in Buenos Aires seeks a dedicated Credit/Collections Specialist to manage a specified portfolio under the area manager. You will contact customers by phone, review terms, and work to resolve overdue payments while documenting financial status and progress.

Ideal candidates have a business degree, English fluency, and strong communication skills, plus basic accounting knowledge. Join a global team focused on reliable credit operations and customer service excellence.

Formación

• Bachelor’s degree in business or related field.
• Experienced credit/collection specialist; or any equivalent
• Fluent in English, both written and spoken
• Proficient in MS Word and Excel; comfortable with reporting formulas and PivotTables
• Basic accounting skills
• Customer oriented with a strong work ethic
• Associate’s degree or technical or equivalent preferred.

Responsabilidades

• Manage credit extension and collection for a portfolio under area manager.
• Contact customers by telephone to determine overdue payments and review terms of sales, service, or credit contract.
• Investigate payment issues involving disputed deliveries, returns and credits.
• Resolve delinquent balances and assess credit risk with manager support.
• Document financial status of customers and track collection efforts.
• Maintain portfolio in good shape and support process-related actions.

Conocimientos

English language

Written and verbal communication

Microsoft Word

Excel

Customer service

Strong work ethic

Educación

Bachelor's degree in business

Associate’s degree (preferred)

Herramientas

MS Word

Excel

Descripción del empleo

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Areas of Responsibility

• Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers
• Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer.
• Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances.
• Resolve issues quickly to prevent further aging of delinquent balances.
• Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection.
• Record information about financial status of customer and documents status of collection efforts.
• Keep sales representatives aware of account status and problems.
• Answer incoming calls, provides invoices to customers, sorts and files correspondence.
• Can maintain the collection calls with multiple stakeholders (customer, sales, management etc.)
• Must be process oriented and should know the collection processes and scenarios
• Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken.
• Proven track of good and stable performance (internal candidates).
• Ability to support manager in process related actions or analysis

Skills and Qualifications needed to be successful in this role:

• Bachelor’s degree in business or related field
• Experienced credit/collection specialist; or any equivalent
• Combination of acceptable training, education, and experience
• language: English
• Must possess effective written and verbal communications skills.
• Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Especially Excel skills related to reporting (formulas, pivot tables etc.)
• Basic accounting skills required.
• Fluent in English, both written and spoken
• Customer oriented
• Strong work Ethic

Preferred Qualifications

• Associate’s degree or technical or equivalent preferred.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.