Waiter-Jobs in United States

• Recruit, train, and supervise pool restaurant staff, fostering a positive and cohesive team environment.
• Set performance expectations and provide ongoing coaching to enhance staff skills and ensure exceptional service.
• Operations Management:
  • Oversee day-to-day operations of the pool restaurant, ensuring compliance with health and safety regulations and hotel policies.
  • Monitor inventory levels and collaborate with the procurement team to ensure adequate supplies are maintained.
• Customer Service:
  • Create a warm and welcoming atmosphere for guests, striving for excellence in customer service.
  • Address guest concerns promptly and professionally, aiming to exceed customer expectations.
• Menu Development:
  • Collaborate with the culinary team to develop and update menu offerings, considering guest preferences and seasonal trends.
  • Ensure that food quality and presentation consistently meet the hotel's standards.
• Manage the budget for the pool restaurant, tracking expenses and revenue, and implementing cost-effective measures where applicable.
• Contribute to revenue generation through strategic pricing and upselling initiatives.
• Marketing and Promotion:
  • Collaborate with the hotel's marketing team to develop and execute promotional activities to attract and retain customers.
  • Utilize social media and other platforms to enhance the pool restaurant's visibility.
• Event Coordination:
  • Coordinate and oversee events hosted at the pool restaurant, working closely with event planners and ensuring seamless execution.

Qualifications:

• Proven experience in a managerial role within the hospitality industry, preferably in a poolside or outdoor dining setting.
• Strong leadership and interpersonal skills.
• Exceptional organizational and multitasking abilities.
• In-depth knowledge of food and beverage operations.
• Familiarity with health and safety regulations.
• Bachelor's degree in Hospitality Management or a related field is preferred.