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A luxury goods company in Dubai is seeking an IT Administrator to manage administrative tasks within the IT department. This role involves overseeing procurement, vendor management, and providing basic user support, including troubleshooting. You will coordinate maintenance of IT equipment, manage relationships with vendors, and maintain up-to-date documentation. The position requires proficiency in asset management and a proactive approach to IT issues.
The primary mission of the IT Administrator it to oversee and manage administrative tasks within the IT Department. This role is responsible for all asset procurement, vendor and supplier management, basic user support (including password resets and other basic troubleshooting) and assigning IT Helpdesk tickets to the local IT team.
The position is also responsible for the day-to-day delivery of business activities.
This position will report directly to the Local IT Manager and will closely work with other team members.
Coordinateprocurement of IT hardware, software, and services, includingsourcing, creatingpurchaserequests, and following up on orders and deliveries.
Manage relationshipswith IT vendors and suppliers, includingcontract management, renewals, and resolving service or delivery issues.
Maintaininventory of IT assets, update records for equipmentissuance, returns, and disposals.
Perform basic troubleshooting for end-users, such as printer and connectivity issues, and provide first-leveltechnical support.
Handle user account management, includingpasswordresets and basic access control.
Maintain up-to-date documentation of IT procedures, asset registers, procurement records, and support requests.
Assist with the onboarding and offboarding process of employeeswith respect to IT assets and access.
Schedule and coordinate maintenance, servicing, or repairs of IT equipmentwithvendors as required.
Help the IT team in planning and executingsmallprojects and upgrades.
Ensure compliance with IT policies and company standards in all IT-related administrative activities.
Provideregular reports on procurementstatus, vendor performance, and asset inventory to IT management.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.