Hotel à États-Unis

• Provide consistent professional and proactive guest service while collaborating with colleagues.
• Regularly patrol all areas and buildings to ensure safety and security.
• Address and manage the presence of trespassers or unauthorized individuals on the property.
• Carry out security and baggage checks as necessary.
• Monitor CCTV cameras and take appropriate actions to ensure the safety of guests and colleagues.
• Observe and report any vehicle violations on the property including parking issues, speeding and dangerous driving.
• Respond promptly to activated fire prevention systems, investigate causes and report findings.
• Address guest and staff concerns offering first aid and casualty care in a timely, compassionate and helpful manner.
• Build and maintain strong effective working relationships with all departments.
• Record daily shift activities and provide relevant information to hotel departments for follow‑up.
• Ensure compliance with all corporate hotel and departmental policies and procedures.
• Participate in hotel committees as needed.
• Perform any other duties, tasks or assignments as required within the department.

• Previous security or safety experience in a similar role within a luxury hotel environment is preferred.
• Current First Aid and CPR certification is required; Advanced First Aid certification is preferred.
• Completion of fire safety or firefighter training is an asset.
• Strong written and verbal communication skills along with excellent interpersonal and conflict resolution abilities are required.
• Proven ability to collaborate effectively within a diverse multi‑cultural team environment.
• Demonstrated capacity to focus on guest needs while maintaining a calm and courteous demeanor at all times.
• Strong work ethic, responsibility, reliability and the ability to work rotating shifts (both day and night) split shifts, extended hours including evenings, weekends and public holidays are essential.

No

Full-time