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IT Support Engineer: Calm Troubleshooter for Windows
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IT Support Engineer: Calm Troubleshooter for Windows
Job summary
A leading tech solutions provider in the United Arab Emirates is seeking an experienced IT Support Engineer. The ideal candidate will have 2–5 years of hands-on IT support experience and strong problem-solving skills. Responsibilities include managing servers, networks, and end-user systems, while ensuring smooth day-to-day operations. This role is perfect for someone who thrives in a dynamic environment and enjoys helping people through technology.
Qualifications
- 2–5 years of hands-on IT support experience.
- Good understanding of Windows environments.
- Working knowledge of switches, VLANs, Active Directory, and Office 365.
- Clear and friendly communication skills.
Responsibilities
- Provide hands-on support for server infrastructure and networks.
- Monitor server health and backup processes.
- Manage users and groups in Active Directory.
- Support end-user systems including troubleshooting Windows and application issues.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.