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24/7 NOC Monitoring Engineer | L1 Incident Response
Resumo da oferta
A tech solutions firm is looking for a Technical Support Engineer in Dubai. The role involves 24x7 monitoring and L1 support in IT infrastructure, requiring experience in monitoring tools and network systems. Candidates should have strong customer communication skills, relevant educational background, and ideally previous NOC experience. This position is essential for maintaining operational efficiency and client satisfaction.
Qualificações
- 3-5 years of experience in monitoring IT infrastructure.
- Previous NOC experience is strongly preferred.
- Basic understanding of OS and Patch Management.
Responsabilidades
- Provide timely response to incidents, requests, and performance alerts.
- Monitor a wide variety of information and network systems.
- Document actions in accordance with company policies.
Conhecimentos
Formação académica
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.