lavori da Coffee Shop Manager in località Emirati Arabi Uniti

Position: Store Manager

Location: On-site – Abu Dhabi, UAE

Employment Type: Full-time

Experience Level: Mid-Level to Senior

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About the Client

We are sourcing on behalf of a well-established grocery retail chain in Abu Dhabi that prides itself on quality, customer satisfaction, and operational excellence. With multiple outlets across the region, the company is seeking a dedicated Store Manager to lead day-to-day store operations and ensure exceptional service delivery to its growing customer base.

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Role Overview

As the Store Manager, you will be responsible for overseeing all store functions, including staff management, inventory control, customer service, merchandising, and achieving sales targets. You will lead and develop a high-performing team while ensuring the store runs smoothly, efficiently, and in alignment with brand standards.

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Key Responsibilities

• Manage all operational aspects of the store, including opening/closing procedures, cash handling, and staff scheduling
• Lead, train, and motivate store staff to deliver excellent customer service and meet sales goals
• Monitor inventory levels and ensure optimal stock availability and product display
• Analyze sales reports and implement strategies to improve store performance
• Ensure adherence to company policies, health and safety regulations, and quality standards
• Handle customer complaints and resolve issues promptly and professionally
• Liaise with suppliers and logistics teams for timely stock replenishment
• Maintain a clean, organized, and inviting store environment
• Report directly to the Area or Regional Manager on KPIs and operational updates

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Qualifications

• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred)
• Minimum 3–5 years of retail management experience, ideally within a grocery or FMCG environment
• Strong leadership, organizational, and problem-solving skills
• Excellent communication skills in English; Arabic is a plus
• Proficient in POS systems, inventory software, and MS Office tools
• Customer-focused mindset with the ability to work under pressure and meet deadlines

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Nice to Have (Not Required)

• Knowledge of Abu Dhabi retail regulations and labor practices
• Experience in opening or launching new store locations
• Familiarity with merchandising strategies and promotional planning

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Perks & Benefits

• Competitive salary with performance-based incentives
• Staff discounts and wellness programs
• Opportunities for internal promotions and professional development
• Stable working hours and supportive team environment

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