Workshop Planner: Optimize Tech Assignments & Timely Delivery

Al-Futtaim; Ras Al Khaimah; On-site; AED 78,000 - 112,000; Full time

Job summary

Al-Futtaim Motors – Toyota in Ras Al Khaimah is seeking an experienced Workshop Planner to coordinate job allocations and optimise technician workloads, ensuring quality and timely delivery of vehicles. You will report to the Aftersales Manager and work closely with Technicians and Service Advisors to maintain smooth workshop operations, improve efficiency, and uphold high customer satisfaction.

The role requires 2–3 years in workshop planning, strong communication, and the ability to write

Qualifications

• 2–3 years of experience as a Workshop Controller or Planner.
• Expertise in allocating jobs to technicians based on skill level and job requirements.
• Ability to write detailed technical reports.
• Strong communication skills, both written and verbal.

Responsibilities

• Job Allocation: Assign jobs to technicians based on their skillsets and job requirements to optimize workflow.
• Monitor Job Progress: Keep track of the technician planning board and Job Progress Control Board, and report any concerns to the workshop manager.
• Efficiency & Utilization: Ensure fair distribution of tasks and achieve technician utilization and efficiency targets.
• FIR Process: Ensure adherence to the Fix It Right (FIR) process to meet performance targets.
• Timely Job Closure: Ensure allocated jobs are completed within the scheduled time and meet quality standards.
• Time Clocking: Maintain precise time clocking and escalates issues when necessary.
• On-Time Vehicle Delivery: Keep the Service Advisor updated on vehicle progress to guarantee on-time delivery.

Skills

Workshop planning

Job allocation

Technical reporting

Communication

Driving license

Education

Diploma in Automobile / Mechanical Engineering

Job description

Al-Futtaim Motors – Toyota in Ras Al Khaimah is seeking an experienced Workshop Planner to coordinate job allocations and optimise technician workloads, ensuring quality and timely delivery of vehicles. You will report to the Aftersales Manager and work closely with Technicians and Service Advisors to maintain smooth workshop operations, improve efficiency, and uphold high customer satisfaction.

The role requires 2–3 years in workshop planning, strong communication, and the ability to write