Workplace Experience Lead, MENA | Hybrid Dubai

Checkout Ltd; Dubai; On-site; AED 150,000 - 260,000; Full time

Benefits offered by this job

Hybrid working model (3 days in office

Job summary

Checkout.com in Dubai seeks a proactive Workplace Experience Specialist to manage our offices across MENA, ensuring a welcoming, compliant, and efficient workplace.

You will coordinate space, health and safety, vendor relationships, events, and stakeholder communication, with a focus on operational excellence and a strong customer-minded approach.

The role requires at least three days in office, cross-border multi-site operations experience, and collaboration with global teams.

Qualifications

• Experience as Workplace/Facilities management in a fast-paced global startup.
• Proven ability to manage multi-site building operations across borders.
• Solid understanding of building compliance and relevant legislation.

Responsibilities

• Act as the office ambassador, ensuring a welcoming and well-functioning workplace for employees and visitors.
• Serve as the first point of contact for all Workplace Experience matters across MENA.
• Manage all aspects of Workplace operations including space management, in‑office experience, health and safety, visitors, security, maintenance, vendor management and local/global events.
• Plan and execute employee engagement events that foster community, culture and wellbeing.
• Ensure stakeholders are kept informed of Workplace operations and KPIs.
• Collaborate with landlords to deliver a gold standard working experience for staff.
• Drive regional change to achieve operational excellence in Workplace management.
• Report on KPIs and SLAs; manage budgets for all sites.
• Ensure compliance with health, safety and security regulations across the region.
• Collaborate with the broader Workplace team on global initiatives and projects.
• Administer the Workplace Service Desk to meet globally set SLAs.

Skills

Office management

Multi-site operations

Building compliance

MS Office

Excel

Outlook

Google Apps

Interpersonal skills

Vendor/contract management

Attention to detail

Tools

MS Office Suite

Excel

Outlook

Google Apps

Job description

Checkout.com in Dubai seeks a proactive Workplace Experience Specialist to manage our offices across MENA, ensuring a welcoming, compliant, and efficient workplace.

You will coordinate space, health and safety, vendor relationships, events, and stakeholder communication, with a focus on operational excellence and a strong customer-minded approach.

The role requires at least three days in office, cross-border multi-site operations experience, and collaboration with global teams.