Workforce Scheduling Supervisor

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 134,000 - 201,000; Full time

Benefits offered by this job

Healthcare package

Excellent leave policy

Incentive programs

Other employee benefits

Job summary

Wynn Al Marjan Island is seeking a Supervisor to join the Workforce Administration Team in Ras Al Khaimah. You will supervise rostering, liaise with department heads to forecast labor needs, and ensure timely processing of HR paperwork.

The role requires a Bachelor’s degree and 3–5 years’ experience in workforce scheduling or administration, with strong Excel skills and leadership ability. You will guide staff, maintain compliance with policies, and deliver excellent internal service while

Qualifications

• Bachelor’s degree required.
• 3–5 years of experience in workforce scheduling or administration.
• Advanced proficiency in Microsoft Excel is essential.
• Strong communication, organizational, and leadership skills.
• Ability to work effectively under pressure and respond promptly to operational demands.
• Proven ability to manage and develop a team.

Responsibilities

• Supervise the Workforce Administration team in preparing accurate and timely rosters using the company’s roster technology system.
• Liaise with department heads and operations managers to assess labor needs and resolve workforce-related issues.
• Oversee the processing of all relevant documentation and ensure that administrative requirements are completed efficiently.
• Provide employees with guidance and support on labor-related and payroll policies and procedures.
• Ensure compliance with HR and departmental policies, as well as the company’s Code of Conduct.
• Deliver prompt, efficient, and courteous service to all internal customers.
• Identify opportunities to improve Workforce Administration processes and implement best practices.
• Train and mentor team members while fostering a collaborative, high-performance work environment.
• Prepare regular reports on workforce metrics and scheduling efficiency for management review

Skills

Leadership

Communication

Team management

Organizational skills

Attention to detail

Pressure management

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Wynn Al Marjan Island is seeking a Supervisor to join the Workforce Administration Team in Ras Al Khaimah. You will supervise rostering, liaise with department heads to forecast labor needs, and ensure timely processing of HR paperwork.

The role requires a Bachelor’s degree and 3–5 years’ experience in workforce scheduling or administration, with strong Excel skills and leadership ability. You will guide staff, maintain compliance with policies, and deliver excellent internal service while