Wellness Brand Sales Specialist

Gulf Marketing Group (GMG Group); Sharjah; On-site; AED 28,000 - 40,000; Full time

Job summary

Gulf Marketing Group (GMG Group) in Sharjah seeks a capable retail associate to drive sales and deliver exceptional service at the store level. You will describe product features, educate customers on brands, and recommend items that best meet needs while handling cash and processing invoices.

The role emphasizes achieving sales targets, maintaining store standards, and providing after-sales support. A High School diploma and 1–3 years of relevant experience are preferred for this position.

Qualifications

• High School/ Diploma.
• A minimum of 1 to 3 years of relevant experience.
• Product/brand knowledge.
• Interpersonal skills.
• Customer service orientation.

Responsibilities

• Describes product features and benefits; demonstrates the use and handling of the product.
• Educates clients on brands quality standards and specifications.
• Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase.
• Provides information to customers on warranties, features, specifications, maintenance and care of products.
• Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard.
• Maintains awareness of new product launches, promotional events and sales.
• Achieves sales targets by using sales techniques, up-selling and cross selling.
• Ensures promotions and pricing are accurate and in line with company standards and policies.
• Computes sale prices and discounts as applicable; Maintains sales records.
• Receives and processes cash, changes and credit payments and generates invoices and receipts.
• Operates as a cashier and be consistently accurate in money handling (in case applicable).
• Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures.
• Adheres to loss prevention, inventory controls and standard operating procedures of the company.
• Provides assistance in store merchandising in product placement and arrangement.
• Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times.

Skills

Product/brand knowledge

Interpersonal skills

Customer service orientation

Education

High School/ Diploma

Job description

Gulf Marketing Group (GMG Group) in Sharjah seeks a capable retail associate to drive sales and deliver exceptional service at the store level. You will describe product features, educate customers on brands, and recommend items that best meet needs while handling cash and processing invoices.

The role emphasizes achieving sales targets, maintaining store standards, and providing after-sales support. A High School diploma and 1–3 years of relevant experience are preferred for this position.