Sales Assistant - Retail - Dubai, UAE

GMG Gulf; Dubai; On-site; AED 33,480 - 50,220; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Structured retail environment

Job summary

GMG Gulf is looking for a Sales Assistant in Dubai to deliver exceptional customer service and maximize sales opportunities. The ideal candidate should have 1 to 3 years of retail sales experience and a high school diploma.

This full-time position offers a competitive salary between 3000-4500 AED per month. Responsibilities include advising customers, handling transactions, and ensuring compliance with brand standards. Join a global leader in retail and enjoy growth opportunities.

Qualifications

• 1 to 3 years of experience in retail sales or customer service.
• Ability to work effectively in a fast-paced retail environment.

Responsibilities

• Explain product features and benefits to customers.
• Deliver exceptional customer service and resolve complaints.
• Achieve sales targets through effective selling techniques.

Skills

Customer-focused mindset

Strong product knowledge

Good interpersonal skills

Attention to detail

Education

High school certificate or diploma

Job description

Sales Assistant - Retail - Dubai, UAE

Position Overview

The Sales Assistant role focuses on delivering exceptional customer service and maximizing sales opportunities in Dubai, UAE. This position supports store performance by providing product expertise, accurate transaction handling, and consistent adherence to brand and operational standards.

Job Details

• Country: UAE
• City: Dubai
• Industry: Retail
• Function: Retail Customer Service
• Salary: 3000-4500 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Explain product features, benefits, and correct usage to customers, including demonstrations when required.
• Educate customers on brand quality standards, specifications, warranties, and care instructions.
• Advise customers on product ranges best suited to their needs and answer queries to support purchase decisions.
• Deliver exceptional customer service by meeting needs, resolving complaints, or escalating issues as per policy.
• Stay updated on new product launches, promotions, and sales events.
• Achieve sales targets through effective selling, up-selling, and cross-selling techniques.
• Ensure promotions and pricing accuracy in line with company standards and policies.
• Calculate sale prices and discounts accurately and maintain clear sales records.
• Process cash, card, and credit payments accurately and issue invoices and receipts.
• Operate as a cashier when required, ensuring consistent accuracy in money handling.
• Follow after-sales procedures, including returns and repairs, in line with company policies.
• Adhere to loss prevention measures, inventory controls, and standard operating procedures.
• Support in-store merchandising through proper product placement and arrangement.
• Maintain high standards of housekeeping, presentation, and grooming at all times.

Self-Management

• Define annual performance goals with the reporting manager and ensure achievement throughout the year.
• Take ownership of personal development by identifying learning needs and agreeing on an individual development plan.
• Stay informed of professional developments, new techniques, and industry trends through continuous learning.

Ideal Profile

• High school certificate or diploma.
• 1 to 3 years of experience in retail sales or customer service.
• Strong product and brand knowledge with a customer-focused mindset.
• Good interpersonal and communication skills.
• Attention to detail in transactions and adherence to store procedures.
• Ability to work effectively in a fast-paced retail environment.

Why Join Us

• Opportunity to work with a leading global retail and well-being organization.
• Exposure to recognized international and home-grown brands.
• Structured retail environment with clear service and sales standards.
• Competitive compensation and growth opportunities within GMG retail operations.

About the Company

GMG is a global well-being company operating across sports, food, health, and consumer goods sectors. With a strong presence across the Middle East, North Africa, and Asia, GMG manages a diverse portfolio of international and home-grown brands. The company is recognized for its customer‑centric retail approach, operational excellence, and long‑term growth across multiple markets.