Warranty Claims & Compliance Specialist

Al Futtaim Private Company (LLC); Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

Al-Futtaim Automotive in Dubai, UAE, seeks an experienced Warranty Administrator to adjudicate and authorize warranty repairs for Toyota and Lexus. You will ensure submissions meet manufacturer requirements to maximize recoveries across the dealer network.

Responsibilities include monitoring claim quality and timelines, conducting audits, and reporting KPIs. A Diploma or Degree in Mechanical or Automotive Engineering and SAP experience are required to succeed in this role.

Qualifications

• Diploma or Degree in Mechanical or Automotive Engineering.
• Minimum 5 years of automotive industry experience.
• 3–5 years in a Warranty Administrator or related role.
• Strong knowledge of automotive warranty policies; SAP experience helpful.

Responsibilities

• Review adjudicate and authorize warranty repairs and claims.
• Ensure warranty submissions meet manufacturer requirements to maximize recoveries.
• Monitor warranty claim quality and processing timelines; conduct audits.
• Coordinate recalls and campaigns; KPI reporting and stakeholder communication.

Skills

Analytical thinking

Attention to detail

Warranty knowledge

Auditing

Stakeholder management

Communication

Education

Diploma or Degree in Mechanical or Automotive Engineering

Tools

SAP

ERP systems

Job description

Al-Futtaim Automotive in Dubai, UAE, seeks an experienced Warranty Administrator to adjudicate and authorize warranty repairs for Toyota and Lexus. You will ensure submissions meet manufacturer requirements to maximize recoveries across the dealer network.

Responsibilities include monitoring claim quality and timelines, conducting audits, and reporting KPIs. A Diploma or Degree in Mechanical or Automotive Engineering and SAP experience are required to succeed in this role.