Waitress

Y-Axis; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

Y-Axis in Dubai is seeking a dedicated waitstaff member to greet guests, take orders, and serve at assigned stations, under the supervision of the manager.

You will showcase knowledge of the hotel's food and beverage offerings, maintain impeccable cleanliness, and adapt to a fast-paced environment while prioritizing guest satisfaction and strong relations with guests and team members.

Qualifications

• Prior experience as a waitress or in a guest-facing hospitality role.
• Excellent interpersonal and communication skills.
• Knowledge of food and beverage service and preparation methods.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and commitment to high standards of cleanliness and guest service.
• Presentable, well-groomed appearance in line with prescribed hotel standards.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Team player with a proactive and positive attitude.
• Organizational skills to manage inventories and station set-up.

Responsibilities

• Greet guests by name, if known, and assist in seating them comfortably.
• Serve guests within assigned stations under the supervision of the manager and supervisor.
• Demonstrate complete knowledge of food, beverage offerings, and service details including preparation methods.
• Anticipate customer needs and proactively respond to ensure maximum guest satisfaction and foster strong guest relations.
• Report any customer complaints to the supervisor in a timely manner.
• Place orders in the kitchen and ensure proper operating equipment is set up on tables.
• Stock cabinets and drawers with adequate mis-en-place to facilitate smooth and efficient service.
• Maintain a well-groomed appearance and wear the prescribed uniform at all times.
• Ensure outlet cleanliness is maintained at all times.
• Stay familiar with all hotel facilities to assist and guide guests.
• Conduct daily inventory of supplies and equipment.
• Perform side duties and other responsibilities as assigned by the supervisor or manager.

Skills

Interpersonal skills

Communication skills

Hospitality experience

Multitasking

Attention to detail

Presentable appearance

Flexible schedule

Team player

Inventory management

Station setup

Job description

• Greet guests by name, if known, and assist in seating them comfortably.
• Serve guests within assigned stations under the supervision of the manager and supervisor.
• Demonstrate complete knowledge of food, beverage offerings, and service details including preparation methods.
• Anticipate customer needs and proactively respond to ensure maximum guest satisfaction and foster strong guest relations.
• Report any customer complaints to the supervisor in a timely manner.
• Place orders in the kitchen and ensure proper operating equipment is set up on tables.
• Stock cabinets and drawers with adequate mis-en-place to facilitate smooth and efficient service.
• Maintain a well-groomed appearance and wear the prescribed uniform at all times.
• Ensure outlet cleanliness is maintained at all times.
• Stay familiar with all hotel facilities to assist and guide guests.
• Conduct daily inventory of supplies and equipment.
• Perform side duties and other responsibilities as assigned by the supervisor or manager.

Desired Candidate Profile

• Prior experience as a waitress or in a guest-facing hospitality role.
• Excellent interpersonal and communication skills.
• Knowledge of food and beverage service and preparation methods.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and commitment to high standards of cleanliness and guest service.
• Presentable, well-groomed appearance in line with prescribed hotel standards.
• Ability to work a flexible schedule, including weekends and holidays as needed.
• Team player with a proactive and positive attitude.
• Organizational skills to manage inventories and station set-up.

Employment Type

• Full Time